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Business Profile

Textbooks

BooksRun

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Textbooks.

Reviews

This profile includes reviews for BooksRun's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BooksRun has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BooksRun

      150 Broadway, Suite 700 New York, NY 10038

    • Books Run

      620 E Erie Ave Philadelphia, PA 19134

    Customer Review Ratings

    1.11/5 stars

    Average of 107 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromDebbie K

      Date: 07/17/2025

      1 star
      Beware! I sold back 3 books. One of them, I had bought from BooksRun and never used, and they said they would give me $14 for it, for a total of around $20. After receiving the books from me, they then told me that there were marks in that particular book and dropped their price to $.50, making my total around $6 instead of $20. What a rip-off!
    • Review fromMark B

      Date: 07/14/2025

      1 star
      I rented a book from this company. it was easy and relatively simply. Now to the issue, the company claims water damage. Im like okay, lets see the "water damage" I received 1 picture X4 of the same picture. The company claims it wasn't there. Mind you, the picture doesn't show proof that it was the book I rented. No information, just a crappy picture without any book title.I was charged for the "water damage". Please BEWARE of renting a book from this company.
    • Review fromNicole P

      Date: 07/08/2025

      1 star
      This company is a scam. They said 5 of my books were fraudulent, cancelled my account, and said they didnt have to return any- I sent 11. They refuse to pay me for any of them and said their policy is to destroy them even though they can prove how mine were fraudulent. I spent thousands on those books for school- DO NOT USE THIS COMPANY!!!
    • Review fromJohannah S

      Date: 06/11/2025

      1 star
      They stole my books that I was trying to sell back
    • Review fromNan L

      Date: 06/09/2025

      1 star
      This is a scamming company. Do not send books to them. I am thinking of filing a complain with the ************************ for their unfair trade. Buyback order #******* has never been paid. Yet, their website stated paid with the false track link. They either want to return the books or make the payment. Also, do not trust their higher buyback price. They will ALWAYS reduce the price once you send your books to them. I have emailed them multiple times requesting my books as they never pay the books that I sent. For the federal law,, they are scamming customers and have committed crime by creating the false document for payment without of signature. Again, this is a scamming company. Do not trust them.
    • Review fromLinnie T

      Date: 05/21/2025

      1 star
      Ads for my book There Is No H*** have started showing up on ***** and with games I play. I did not authorize them to do this. I never heard of them until I started seeing the ads. I've tried contacting them, but they don't answer. I'm passing it off as free advertising. Besides it's cheaper to buy it on ******. :)They are charging $3.61 more than ****** and my website.
    • Review fromAlexandra O

      Date: 05/10/2025

      1 star
      I had a less than great experience with this company. I was originally quoted over $18 for my book. When all was said and done, I only received $12.99. I reached out to customer service on May 2 and received an email stating I would hear back within 48 business hours. It has been 8 days and I still haven't heard anything. Very disappointing experience all around.
    • Review fromElizabeth C

      Date: 05/09/2025

      1 star
      Sent 3 books quoted at $55. All were "used" but in pristine condition. ***** says they never arrived because the business is closed or unavailable, but somehow BooksRun still gave me a revised quote of $16. Not sure how 1) the quote could decrease that much when the books were practically untouched and 2) how you could even give a quote when the books weren't received. Just a heads up for anyone else thinking of selling. It's a scam.
    • Review fromMark M

      Date: 04/01/2025

      1 star
      ZERO STARS - ABSOLUTE THIEVES - THEY WILL CLAIM YOUR BOOKS ARE FAKE AND NOT PAY YOU FOR ANY OF THEM - SEND 10 BOOKS, THEY WILL CLAIM 1 IS FAKE AND NOT PAY YOU FOR ANY - GOING TO STARTING A CLASS ACTION SUIT - SO NOT USE - SO MANY OTHER GOOD BOOK COMPANIES OUT THERE TEXTBOOK RUSH, WORLD OF BOOKS, ETC. STICK WITH THEM
    • Review fromMari P

      Date: 03/28/2025

      1 star
      I ordered a music book with online audio. They sent me one with CDs They could not understand that they had sent me the wrong book They kept repeating it was in line with used condition They could not comprehend they had sent the wrong book, one I had not ordered I could barely understand whoever it was I was speaking to ****************

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