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Business Profile

Web Design

TemplateMonster.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Reviews

This profile includes reviews for TemplateMonster.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.3

    Average of 47 Customer Reviews

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    Review Details

    • Satya R

      Date: 03/26/2025

      Very pleased with the service that I received from ****. (Template Monster).He understood my request and helped me, get the files that I needed for the website upgrades.

    • Francis A

      Date: 11/21/2024

      Very good support! I highly recommend this guys! Absolutely easy to work with them!

    • Sammi S

      Date: 10/20/2024

      Straight forward to the point and very official to resolve the issue.

    • Steve J

      Date: 10/03/2024

      Absolute pleasure to work with. Fast and simple resolution of a problem I created with a typo email addy. Great work. Thanks ****!

    • Lexces U

      Date: 09/18/2024

      customer service was nice and helpful. the right info was provided. Thank you

    • Dave E

      Date: 09/11/2024

      As mostly an SEO guy, I know enough about WordPress to get by and have self-guided watching videos and coaching regarding Elementor and the many features it has. But after buying the Theme from ZEMEZ, the post-sale support I got from them has been 5 Stars for sure. They were so patient and helpful with about a dozen questions and provided screenshots to support their written instructions. Fantastic service from them. Highly recommend ZEMEZ themes as I know they have been around for a long time on TemplateMonster. Thank you!

    • James T

      Date: 09/08/2024

      representative was courteous and very professorial in explaining the terms and conditions of the unlimited downloading monthly plan. love the templates and other fine web based tools that they provide.

    • Jeremy T

      Date: 09/04/2024

      **** ****** was fast, detailed, and accurate in describing what I needed and how to execute it!

    • Scott T

      Date: 08/22/2024

      Great customer support and very prompt. I appreciate your helping get this template working properly for me and my needs.

    • brian c

      Date: 06/25/2024

      Beware of this company!I used template monster in the past and had no problems however, recently I purchased tow templates with the installation/setup add on service and it was a nightmare. Not only did they NOT get the templates to install after 1 month of going back and forth and getting the run around (asking for the same login information over and over), they said that I would need to sign-up with HOST POPPA because they know it will work. So I gave them access to HOST POPPA and they still never successfully installed the templates. I asked for a refund 3 times during this mess via their chat and via email (because they never answered the phone) and they eventually ghosted me even after they said they would refund me. So I disputed my credit card charge with my CC company and Template Monster lied to my credit card and claimed that they installed my templates with no problems.I would recommend staying away from ******* and this company as they are not to be trusted!

    TemplateMonster.com is NOT a BBB Accredited Business.

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