Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
BBB sent correspondence to The Wax Palace on July 31, August 8, September 8, and September 20, 2023, requesting substantiation for or removal of claims made in their advertising on their website, Facebook page and their Instagram page. When speaking with the business, BBB was advised by the business that their advertising would be updated, but to date, no modifications have been made.
The following products contain medicinal and or therapeutic claims and claimed results which substantiation for, or removal of, was requested:
https://www.thewaxpalace.com/product-page/rosacea-sensitive-skin-kit
Rosacea is characterized by redness, dilation of blood vessels, and in severe cases, the formulation of papules and pustules. Skin Script treats rosacea and sensitive skin with soothing botanicals and antioxidants to balance reddened/irritated skin and combat signs of aging.
https://www.thewaxpalace.com/product-page/rose-scrub
reduces stress, anxiety and depression
https://www.thewaxpalace.com/product-page/sugar-scrubs
reduces stress, anxiety and depression
https://www.facebook.com/thewaxpalace2/posts/pfbid0oKS8CMwK7v4ZLAXncB3GnCwRs5ScvHVmPaYfzRtuA449znHzmAAX4iebSMEGVCW4l
“prevents acne”
“helps with hypertension”
“prevents ingrown hairs”
On Instagram at the top of the page when selecting “products”, there is a photo stating that a product is 100% organic. BBB requested substantiation for this claim.
According to BBB Code of Advertising #1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
Service Area
Buffalo NY and Surrounding Areas
- Erie County, NY
- Niagara County, NY
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