ComplaintsforCapital Management Services, LP
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Complaint Details
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Initial Complaint
07/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I had canceled a bank account and that bank account still got charged after I had canceled it. The account went negative and Capital Management took it over. They decided to settle with me for an amount near $850. A one time payment of $200 followed by the rest a few days later. The $200 was charged but the remaining amount was never withdrawn. I set up the payment a second time to come out on a specific date and it wasn’t withdrawn again unbeknownst to me. I have since been contacted in the last week about resolving this account nearly 60 days after my first attempt to do so. I was told my settlement had expired because too much time had passed. I had to get a new offer of $760. Which is now being divided into two payments over the course of the next month. These payments have come unexpected and put me in a bind. I am also worried that these payments won’t come out in time and I will be left in the same situation and my account still not resolved. I feel wrongfully punished for the money not being withdrawn when it was supposed to be. And now I have to pay more than the original agreed upon amount due to their error. They waited until the last minute to tell me and then all at once, unsolicited, contacted my family members as well. It has been a frustrating process.Business response
08/11/2022
The business has responded to the complaint however has requested that their response not be published.Business response
09/07/2022
The business has responded to the complaint however has requested that their response not be published.Customer response
09/08/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ***** ****Initial Complaint
06/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Capital management calls me every day. Today they tried to call me 4x. Thanks to my call blocker. I told **** *** to waiver the charges and not send to collections because I am struggling financially and have health issues and big medical bills to deal with. They said they would honor my request and they did not. I will fill charges this if this harassment continues. I am not rich. I am poor. How do you expect people to have thousands of dollars to pay such collections bill. Greedy money thief.Business response
06/22/2022
The business has responded to the complaint however has requested that their response not be published.Customer response
06/22/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ******* *******Initial Complaint
05/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On May 10, 2022, Capital management sent me a letter of a balance of 1229.51. I dont owe a balance of 1229.51. I have not applied for any credit to a ******** that capital management say I owe too. I called and talk to one of the rep and I kept getting the runaround so I decided to file a compliant. I am asking capital management to cease and desist all collection activities and don't call me. If capital management put the debt on my credit report then I will contact the Federal Trade Commission and report the company. I am also disputing the debt cause I have not applied for any credit for a ******** card. I have a fraud alert on my credit report and someone is applying for credit in my name. So once I told Capital management that , they gave me a hard time and got the runaround so I decided to file a compliant.Business response
05/30/2022
The business has responded to the complaint however has requested that their response not be published.Customer response
05/31/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ********* ***Initial Complaint
02/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
2022-2-7: Received an automated phone call with no information pertaining to it being an attempt to collect a debt but included the threat that I could be sued in court. The agent, when I finally got to one, asked how to direct my call. I said i don't know because they had called me. She accepted "ok" and "sure" as verification that I was the person they were attempting to contact. Debt was from a consolidation loan from 2006. I informed her that this was an illegal attempt to collect debt and to not contact me again. I then called back several times to find out what the actual company was, I was hung up on repeatedly and then I believe my number was blocked in their system. I called from a different number and she finally gave me the company name, Capital Management Services.Business response
02/08/2022
The business has responded to the complaint however has requested that their response not be publishedCustomer response
02/09/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Initial Complaint
01/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have received multiple calls from cms stating that I owe them money for a debt by a loan company I do not have a loan with. Each time it has been a different amount and each time I ask them to send hard copy proof to my address to prove the debt. They say we have sent plenty and this is it you better pay or we will sue. They are extremely rude and do not even act like civilized people on the phone. They also have called my dad saying he would be sued if I didn't pay as well. This company has done nothing but harassment towards me and and I want it to stop.Business response
02/03/2022
The business has responded to the complaint however has requested that their response not be published.Customer response
02/09/2022
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Hello this is the website they gave me along with the number they called me from and the address that was given to me. ****************************** ******** Capital Management Services, LP *** *** * ***** ****** Buffalo, NY 14206 Regards, ****** ********Business response
02/09/2022
The business has responded to the complaint however has requested that their response not be published.Initial Complaint
11/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Capital Management Services continues to harass me. There are numerous amounts of calls with no messages left. I have told them that I do not owe CMS any monies for any debts. Similarly, I have never signed or agreed to borrow any type of assistance nor credit from this agency. I want CMS to stop calling and harassing me. Furthermore, I want CMS to remove any negative information posted onto my credit reports immediately. As I have stated before, I have never signed a contract or agreed to any debt this company is referring to. Attached you will find calls made by this company utilized illegal and unethical methods as described by the Fair Credit Act. I will also report this to the FTC IMMEDIATELY.Business response
11/30/2021
The business has responded to the complaint however has requested that their response not be published.
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Customer Complaints Summary
27 total complaints in the last 3 years.
14 complaints closed in the last 12 months.