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Business Profile

Collections Agencies

CRMG

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

About

Important information

  • Advertising Review:
    BBB sent correspondence to CRMG on September 15, September 22, and Ocotber 6, 2022, requesting substantiation of, or more information for advertised claims on their website http://crmgllc.us/.

    To date, the business has not responded to the following requests:

    "We use the highest level of security to ensure data is kept safe; privacy is at the core of everything we do.
    PCIA-DSS Compliant"
    BBB requested Proof of Payment Card Industry Data Security Standard (PCI DSS) as this is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment. The website does accept payments. The website is also not secure.

    The website states, "CRMG is also a fully virtualized, licensed, and bonded third-party collection agency available on consignment." BBB requested that the business provide licensing and bond information for all states they are collecting in.

    "CRMG supports a broad spectrum of creditors across many industries." BBB requested the name of at least 10 of the creditors that the company supports.

    1.   Basic Principles of the Code

    Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.  All advertising that may mislead or deceive consumers should be avoided.  

About This Business

CRMG offers to simplify debt collection and accounts receivable management.  

Products and Services

Consumer Self-Service Digital Consumer Engagement Platform

Business Details

BBB File Opened:
12/3/2020
Business Started:
5/23/2016
Business Incorporated:
5/23/2016
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Compattia Roccia Management Group LLC
Business Management:
Ms. Jenelle Graci-Morgan
Mr. Joe Tomasello, Owner/Partner
Mr. Alexander Cancilla, Compliance Officer
Mr. David Morgan, Owner

Additional Contact Information

Principal Contacts
Ms. Jenelle Graci-Morgan
Customer Contacts
Ms. Jenelle Graci-Morgan
Mr. Alexander Cancilla, Compliance Officer
Additional Phone Numbers
Other Phone: (833) 244-1211
SMS: (218) 255-8701
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
Upon request we will issue a refund immediately! No questions asked
Other Resources
Out-of-State Collection Agency

Out-of-State Collection Bond

Industry Tip

More Resources

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