ComplaintsforJTM Capital Management, LLC
Current Alerts For This Business
BBB asked JTM Capital Management, LLC to voluntarily cooperate in eliminating the pattern by providing a written response outlining the specific steps it would implement in order to avoid similar complaints in the future.
In addition to requesting cooperation from JTM Capital Management, LLC in resolving its complaint issues and the underlying causes, BBB requested additional information the company failed to submit.
BBB has received a response on March 13, 2019. The company responded stating they do not believe that they have a pattern of complaints due to the small percentage of complaints filed against them. They stated, “We are a passive debt buyer” and “We place debt purchased with licensed agencies we do not collect debt ourselves.”
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/27/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have tried for months to contact JTM CAPITAL MANAGEMENT to no avail left voicemail. I have written debt validation letters and have called the telephone numbers listed. I can not understand how a company who no one can seem to reach, can repeatedly verify a debt. This company appears to be a fraudulent company with no direct website.Initial Complaint
12/22/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Dear Better Business Bureau (BBB), I am writing this letter as my formal complaint against a debt collector, known as JTM Capital Management, LLC, the CRA known as *******, the ****, and the CRA known as ********,. My first complaint is against JTM Capital Management LLC and their failure to respond to my letter sent to them, certified return receipt, which was returned back to me for non delivery and for the 20 or 30 phone calls I have placed to their number and left about the same number of messages, all of which I never heard back once. I have been disputing 2 accounts, 1st account *********/****/VT ***731********** and the 2nd account, THE BANK OF ******** *****544*****, 1. during that time I have logged over 100 FCRA violations between both accounts. I have sent in 3 to 4 complaints to the CFPB, the Attorney General of Missouri and tried to place one with the FTC but they forwarded my complaint to the CFPB. 2. In the last year I disputed these accounts with JTM Capital Management, LLC, directly, but like everyone else on this page, can not get a hold of them, mail is not deliverable to this address, and phone call messages left have fallen upon deaf ears. My complaints against the CRA’s ******** and *******, are as follows: 1. They have received all my disputes that were sent certified return receipt and I have these on my computer plus they received my complaints from the Attorney General of Missouri, **** ****** and the complaints from the CFPB, but neither ******* or ******** has ever done anything but say these accounts were “verified”. Now how can they “verify” with JTM Capital Management, LLC when no one else including yourself, the BBB, can? Neither CRA has the correct address or a working phone number for this creditor. I would like these 2 accounts deleted from my respective credit reports because they are really hurting and destroying my chances of getting a refinance loan.Initial Complaint
12/21/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Im trying to pay off a debt from ***** **** that was sokd to Jtm and would love to pay this debt off and get it off my credit report. I cant do that when no one answers the phone for months and months. I left voicemails and no one ever calls back. And they have notnother contact info.Initial Complaint
11/21/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Since May 2021, I have been working diligently to repair my credit. On several occasions, I have attempted to dispute an alleged debt with Total ****/TBOM/VT account number **************** supposedly opened on 11/18/2016 and currently reports a payment status off charge off on all 3 of my credit reports. This account does not belong to me and I have absolutely no knowledge of this account. On my credit reports this account has been sold to JTM CAPITAL MANAGEMENT. I have tried for months to contact JTM CAPITAL MANAGEMENT to no avail. I have written debt validation letters and have called the telephone numbers listed. If I lived in New York, which honestly I doubt this company is even based, I would visit. I can not understand how a company who no one can seem to reach, can repeatedly verify a debt. This company appears to be playing some kind of game, where you can't reach them, but they can reach credit bureaus to verify fraudulent information. Honestly, even if I wanted to pay a debt, there is no instruction as to how to go about it. There is no credible website and no credible phone number. I have been calling and leaving messages for months. I get no phone call back and no correspondence via mail. This is not my debt, but who do I dispute this with? The credit bureaus are useless, as they do not provide the investigation documentation and refer you to the debt collector and the debt collector will not respond to any form of correspondence. This is insane! I have read about this company on several website and this appears to be the norm for them. No on can reach them, yet they continue to validate debts. I want my alleged account removed from my credit report immediately. At the very least, I would like documentation used to validate that this debt belongs to me. However, this not being my debt, I am certain JTM MANAGEMENT would not be able to produce such documentation.Initial Complaint
11/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was contacted by a man posing as an attorney saying he was calling on behalf of check n go for an outstanding account I owed. I told him I didn't believe I owed any money to check n go as I was in a debt consolidation previously and thought they had paid that off. He proceeded to tell me I need to pay roughly around $2,000 for court costs and the balance of the loan. I told him I was not paying $2,000 and asked what the actual balance owed was. He told me it was $945 that didn't sound right to me because I have never borrowed that much money from check n go. I asked him if I could contact my debt consolidation lawyer and see if that was paid when I had my debt consolidated.and that if it wasn't paid if I could set payment arrangements up? He told me no payment arrangement I had to either pay the $945 or go to court get my wages garnished or assets froze. I told him I'd call him back and I contacted my debt consolidation attorney. They told me that I had paid all but that one and one other. That I should call the last 2 and set up payment arrangements on my own because they were such small amounts and most companies will because they just want their money and not go to court. I then called check n go to see if I could just settle with them and not their attorney, they informed me they sold my account to jtm and they now own it and the amount owed was only $629. They gave me the number to jtm. I called jtm and none answered. I left a message letting them know I wanted to set up payment arrangement to call or email me back with the last 4 of my social. Are they allowed to not work with me when it was a mis understanding and are they allowed to collect more than owed? And who do I owe because when I log into check n go it says I owe them the amount in the screenshot. But when I call check n go they say it was sold to jtm and the attorney who called said he was calling on behalf of check n go. At this point I feel like I'm getting a runaround.Initial Complaint
11/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
11/10/21 my sister in-law (not my self) received a text from a law office with a reference number and to call them ASAP Regarding myself. My sister in-law sent the text to me. I called and was told i have a lawsuit against me for $5000+ and there filing for garnishments. I called the company that the law office said is requesting the money and they stated the amount was for $981 from 2013. I requested for more information as in the contract this was for and they stated it was with JTM Capital Management, LLC and to contact them. I have contacted this company MANY times in the past 3 days and not one person answers the call or returned my call. The "loan" is not on my credit report nor is it in the court system! ( I had it looked up). Nothing was filled for this and I can not get anyone to send my any information. The law office told me to call JTM Capital Management, LLC if i want it resolved out of court. Also the information of my phone number and address the law office had was incorrect (I did not update them as I felt it was a scam). If people are being taken to court they should be able to rectify the issue before court if they so choose. I don't even have proof this charge is for me.Initial Complaint
10/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello BBB, I am seeking help with a credit card that, was sent over from credit one bank to JTM Capital Management, LLC. I called the company many times and, no answer from JTM. I was trying to pay what I owe and, JTM is charging me more than what I owe. I know that collection does carry fees but not more than 23%. I need help reaching out to JTM Capital Manangement, LLC. Thank You ******* *****Initial Complaint
10/04/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Someone from this company called me today, telling me that ***** * ** was taking me to court and would garnish my wages. The guy also told me the my former employer who they would contact for wage garnishment. The guy didn't tell me his name and when I asked for ***** * **'s phone number he told me to ****** it. The guy was threatening me on the phone so I'd like proof of the alleged debt, proof of my original signature, and proof I'm being taken to court as he stated several times during the call.Initial Complaint
09/09/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been trying to contact them regarding a charged off account with total **** the account was sold tp jtm capital management I'm unable to reach anyone in regards to incorrect reporting on my credit report or to make a payment.
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Customer Complaints Summary
30 total complaints in the last 3 years.
7 complaints closed in the last 12 months.