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Find a Location

RJ Lawn and Landscape LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RJ Lawn and Landscape LLC

      3536 State Route 247 Canandaigua, NY 14424

    • RJ Lawn and Landscape LLC

      1145 County Road 8 Farmington, NY 14425-9568

    Business ProfileforRJ Lawn and Landscape LLC

    Landscape Contractors
    Multi Location Business
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 02/29/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential Lawn Care Contracts 
    Commercial Lawn Care Contracts 
    Commercial Property Maintenance 
    Commercial Lakefront Property Management - Canandaigua - Honeoye - Seneca 
    Spring Clean Ups 
    Mulch Installation 
    Tree / Shrub Pruning / Shaping 
    Topsoil 
    Gravel / Stone 
    Grading / Excavating 
    Drainage /  Waterproofing / Gutters 
    Landscape Lighting 
    Tree Trimming / Removal 
    Stump Grinding 
    Debris Removal 
    Junk Removal 
    Deliveries - Stone / Topsoil / Mulch 
    Concrete - Flat Work 
    Fencing 
    Retaining Walls 
    Boulders / Boulder Walls 
    Design / Build / Manage 
    3D Landscape Designs 
    Demolition - Structures / Landscapes / Pools 
    Driveways -  Concrete / Pavers / Blacktop 
    Natural Stone / Veneer / Masonry 
    Porcelain Outdoor Tile 
    Turn Key Pool/Backyard Projects 
    Tree / Shrub Planting 
    Deck Design / Build 
    Pergolas / Pavilions / Additions 
    Staining / Painting  / Sealing 
    Lawn Install / Seed / Sod / Hydroseeding 
    Outdoor Kitchens / Bars / Pool Houses 
    Fire Features - Fire Pits / Fireplaces/ Ovens 
    Water Features - Waterfalls/  Ponds / Pondless Waterfalls
    Pressure Washing - Patios / Walkways / Driveways / Decks 

    BOBCAT SERVICES - Heavy Equipment  
    Grading
    Excavating 
    Post Hole Digging 
    Material Handling 
    Debris Removal 
    Junk Removal 
    Rock Raking / Rock Hounding 
    Demolition 
    Power Sweeping 
    Power Raking 
    Gravel Driveways 
    Stump Grinding 
    Forestry mulching 
    Trenching 

    Business Details

    This is a multi-location business.

    Find a Location

    RJ Lawn and Landscape LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RJ Lawn and Landscape LLC

        3536 State Route 247 Canandaigua, NY 14424

      • RJ Lawn and Landscape LLC

        1145 County Road 8 Farmington, NY 14425-9568

      Location of This Business
      3536 State Route 247, Canandaigua, NY 14424
      BBB File Opened:
      1/10/2017
      Years in Business:
      9
      Business Started:
      1/1/2015
      Business Incorporated:
      7/5/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • RJ Lawn and Landscape
      Business Management
      • Mr. Robert O'Leary, Owner/Operator
      Contact Information

      Principal

      • Mr. Robert O'Leary, Owner/Operator

      Customer Contact

      • Mr. Robert O'Leary, Owner/Operator
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      In January of 2022, I signed a contract with RJ Lawn and Landscape for a backyard project that included a concrete patio surrounding a pool, a small deck from the house to the patio, a vinyl fence, landscaping, and a fire pit. A 10% deposit was put down at the time of signing the contract with an anticipated start of September of 2022. The project was to take 30-60 days. On 8/4/2022 an additional 40% of the total was paid “30 days prior to anticipated start date”. September and October 2022 pass with no work done. Minimal work done in November. During this time communication was scarce from RJ and always initiated by me, receiving vague answers/excuses. The project went dormant over the winter. In the Spring of 2023, same pattern of behavior, with multiple delays/excuses. RJ poured the concrete with his team instead of subcontracting it out to save himself money (according to him). He completely botched the job in every conceivable way. The pour’s finish was extremely rough and uneven, among many other issues with it. He claimed he could fix it and after July and August pass, said he would put paver stone over it but I would need to purchase the paver stone up front. This solution was agreed to with the addendum that all work would be completed within 30 days of the stone delivery which was on September 8th, 2023. I have not heard from RJ since Friday October 20th, despite multiple calls, texts, and emails. The fire pit, fence, and lawn repair are all incomplete, and at this point I am forced to believe he has abandoned this project. I am now seeking to recover over $9,500 in work paid for and not completed by RJ and will seek legal action against him if not refunded. RJ has shown throughout this process to be untrustworthy, incompetent, and unethical. A project that was supposed to be finished in 2022, will now continue to not be finished in 2023 and I am left needing to find another contractor to finish the job and having to try and recover over $9,500 from RJ.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara G

      5 stars

      03/30/2024

      Barbara I am very pleased with the paver patio that was installed in the front of my home. RJ and his team were very professional. Guys did a fantastic job. I whole heartedly recommend them for any upcoming projects you may have.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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