We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fire Protection

Briscoe Protective LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire Protection.

Reviews

This profile includes reviews for Briscoe Protective LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Briscoe Protective LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Brett D

      Date: 06/07/2024

      Brett D

      Date: 06/07/2024

      While they were generally responsive, terminating services is impossible. They require a 3 year contract and if you sell your home they will require you to pay until the end of contract. Be very careful with this company and find one that does month to month services if you don't want to find yourself on the hook for thousands of dollars for a service you are not using.

      Briscoe Protective LLC

      Date: 06/10/2024

      Hello, *****. We understand your dissatisfaction with Briscoe and we are sorry for any inconvenience. We have reviewed our cancelation policy with you regarding the 5 year contract you signed, giving you several options. While we understand that these options may not fully meet your expectations, please know that we are trying to resolve this with you while working in the constraints of our company policy. If you have any further concerns or would like to discuss this further, please reach out to ****************************************** or call ************. Thank you.

    • Thomas B

      Date: 07/27/2022

      Thomas B

      Date: 07/27/2022

      Briscoe is the worst customer service ever. I ended up cancelling my service them. I had two months credit owed to me since I never had a contract with them. I had ****** **** alarm before Briscoe took them over. I have called numerous times and they stated it was being processed. This has been over 3months later and no refund. I recommend no none use the company. It looks like I need to go to small claims court.

      Briscoe Protective LLC

      Date: 07/28/2022

      Dear ******************, We are sorry for any frustrations due to the delay in getting your refund processed since you cancelled our service on 5/16/22. We at Briscoe strive to ensure our customers requests are handled properly giving you the best possible outcome. Our team received your request for the refund for the months that you have prepaid and your credit card that was on your account has declined the refund indicating that it was possibly outdated or a closed account. We have started to prepare your refund via check so you should receive it in approximately **** days. Please reach out to us if you have any questions. You can always email us at ***************************************************** as well. We hope you are satisfied with the outcome and we thank you for your business.

    Briscoe Protective LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.