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Business Profile

Home Improvement

Bricks Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Initial Complaint

    06/20/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    8/26/22 signed contract to have roof replaced on garage and shed on my property. Gave Contractor $2000 and have not seen him since. We spoke on the phone twice-he has a different excuse each time why he can't come to do the job. I finally told him either get the job done or return my $2000. He said he would be at my house on 6/14/23 to do the job. Here I am a week later and he isn't returning phone messages. I need help from someone. My kids have even tried to intervene and he doesn't return messages left by them either. I am 88 years old and feel like he is taking advantage of me. Please help

    Business response

    06/28/2023

    The business relayed the following to BBB via phone:  We have set up an appointment to go out and take care of everything for this customer.  We're scheduled to go out next week and get everything they need taken care of.  Thank you. 

  • Initial Complaint

    08/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Paid to rebuild garage and repair house roof, work was not started until Spring 2022, only garage roof has been completed, garage is incomplete and missing walls on one side. Repeated payments have been taken totaling $14500. Repeated calls have been ignored and appointments have been missed.

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BBB Rating & Accreditation

C+

This business is not BBB Accredited

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Contact Information

162 Hotchkiss Hill Rd

Chenango Forks, NY 13746

(607) 648-6701

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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