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Business Profile

RV Dealers

Burdick's RV Center

This business is NOT BBB Accredited.

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Reviews

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1

Average of 1 Customer Review

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Review Details

  • Melissa A

    Date: 05/31/2024

    Stay away, they sold us a brand new camper with water damage. Took delivery of our camper and set it up on our seasonal site and water was found in camper before we moved one thing into it. Asked for a refund for we purchased something NEW and did not receive it in NEW condition!! They refused. They took it back had it for 2 weeks and said it was fixed. We got camper back and the next rain storm we had more water than the first time. Camper show signs that water has been in the camper before. ie peeling of walls. . Asked for a refund, again and they refused. Emails to the Owner go unanswered for days! The salesman raved about how good there Warranty is. and now the service manager is belittling us telling us that no dealer issues any warranties they only administer them. Which we know our understanding is that warranties are simply a service contract that convers the repair of replacement of certain parts of your trailer that my malfunction and or fail. And obviously something has malfunctioned to have a Brand new never used camper leak. Feel they knew about the leak and tried to fix it and failed and we are the ones suffering and out time and money. Extremely disappointed and want the word out there so no one has to experience what we are going through. Have pictures and details records if anyone is interested in helping me.

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