Business ProfileforRegan Landscape, Inc.

On 3/15 I paid a deposit of $848.50 to Regan landscaping. When the person (Dominic) came out to give me a quote a few days prior to that deposit I told him I did not have a lawnmower and the job needed to be done soon. He said that should not be a problem. I was told over the phone by Laura when I made the deposit that my materials would be ordered and will call with a date as soon as available. When the company came out to do the work on my lawn on 4/22 I was notified it was too overgrown to do the work and they would get back to me with an estimate to mow it first. Two days later, after having to call Laura again, I got an estimate for $650 to mow my lawn even before work could be done. I said that was outrageous and scrambled to ask a neighbor for a favor, which I still had to pay for. I then promptly called Laura back to schedule the work, and was told the scheduler was not there today and would get back to me soon. 5 days later I called Laura again, and was told they didn’t know when they could fit me in the schedule again. I explained again that I did not have the means to mow again before they were able to “fit me in”. I asked to be released from the contract but I understood there were the costs of the materials that I knew I would be responsible for. I was made to believe that the manager was “looking into” what he could do and that he understood I was going to pay for the materials already bought. From my phone conversation today with the manager (Ryan) I am told my contract has been cancelled, I am NOT entitled to the materials I have already paid for, and that I was “making out good” on cancelling a contract. I explained I would not have cancelled it if I had known they were not going to give me the materials as I said I was just going to try and do the work myself as I could not count on when they would be there. now I have NO materials, no contact, and am out $848.50. I even offered to pick up the materials and was told they were not mine.