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          Find a Location

          Virtual Incentives LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Virtual Incentives LLC

              6 Depot Sq Cold Spring, NY 10516-3001

              BBB Accredited Business

            • Virtual Incentives LLC

              PO Box 35 Cold Spring, NY 10516-0035

              BBB Accredited Business

            Business ProfileVirtual Incentives LLC

            Incentive Programs
            Multi Location Business
            BBB accredited business

            Contact Information

            6 Depot Sq

            Cold Spring, NY 10516-3001

            Visit Website
            (646) 736-1910

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 2/20/2024

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Virtual Incentives, LLC provides incentive program services.

            Business Details

            This is a multi-location business.

            Find a Location

            Virtual Incentives LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Virtual Incentives LLC

                6 Depot Sq Cold Spring, NY 10516-3001

                BBB Accredited Business

              • Virtual Incentives LLC

                PO Box 35 Cold Spring, NY 10516-0035

                BBB Accredited Business
              Location of This Business
              6 Depot Sq, Cold Spring, NY 10516-3001
              BBB File Opened:
              8/19/2016
              Years in Business:
              10
              Business Started:
              6/17/2014
              Business Incorporated:
              6/17/2014
              Accredited Since:
              2/20/2024
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Medmatics, LLC doing business as Virtual Incentives Merged in 2009
              Business Management
              • Ms. Sarena Straus, Legal Counsel
              • Mr. Brandon Formicola, Paralegal
              Contact Information

              Principal

              • Ms. Sarena Straus, Legal Counsel
              • Mr. Brandon Formicola, Paralegal

              Customer Contact

              • Ms. Sarena Straus, Legal Counsel
              • Mr. Brandon Formicola, Paralegal
              Read More Business Details and See Alerts

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/29/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I possess a reward card with a remaining balance of $15, bearing the card number **************** and an expiration date of March 31. Due to being out of the country during March, I was unable to utilize it. Despite my attempt to request an extension, they declined. I am seeking either an extension of the expiration date or reimbursement in an alternative form.
              Read More
              Read 23 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sherna L

              06/19/2024

              They take months and you have no recourse . Simply a fraud company .

              Virtual Incentives LLC Response

              06/21/2024

              We are sorry for the delays that you've been experiencing with your reward. As our customer support team explained, the program sponsor is experiencing processing delays in fulfilling some of its rewards. We do not have any control over this issue. We have made the program sponsor aware of your frustration and they are doing their best to get your reward to you as soon as possible. You are also welcome to contact the program sponsor directly using the contact information that our customer support team provided to you via email. Again, we are sorry for the delay and for your frustration. If it has not arrived already, we expect that your reward will arrive shortly.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

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