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Business Profile

Home Renovation

AC Renovations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Renovation.

Complaints

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Complaint Details

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  • Initial Complaint

    05/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    Before he started the project on replacing my 2 doors he gave me a verbal estimate of 4 to 6 hundred dollars per door. So I hired him and when all said I’m done he charged me 3400 for the doors and I bought all the materials that were needed. I wrote him out a check for the 3400. After he left we started texting and I told him a man’s word is a man’s word. And that he over charged me. He is charging $120.00 an hour. I told him I could of had someone else do it for a lot cheaper. He said that he owns the company and he can charge what he wants.He sent me a text back saying he would give me my money back.

    Business response

    05/26/2022

    BBB spoke with the owner who said that the consumer is filing a false complaint and that the work done was above and beyond. The owner said that he may be contacting an attorney to take action against the consumer. He noted that when the consumer cut the check there was no complaint.

    Customer response

    05/30/2022

    Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Regards, ***** ******  I have text messages from him saying he will give my money back because he knew that he over charged me!! He even tried calling me which I would not answer because I did not want to argue with him. I wrote the check out and I told him that isn’t what we agreed upon..He made the smart comment that he owns the company and he can charge what he wants. I left it at that because I didn’t want to argue with him because you do not know the way people act. So I decided to take this route to dissolve it..Thank you

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BBB Rating & Accreditation

A-

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Contact Information

13842 Brewer Rd

Collins, NY 14034

(716) 954-2039

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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