Business ProfileforCarr Business Machines Inc.

We have been leasing business machines with CARR Business Systems for decades. Last year, our 3 year lease for a copier and printer were coming due and we were contacted by a sales rep, who sold us a new lease. As has always been the case, we were advised that **** would pickup the old equipment, drop off the new and facilitate the entire lease return. Just after signing the new lease, we received a letter regarding the old lease from ***** Fargo. The letter stated that the old lease would be ending soon and will automatically renew if we don't discontinue it. We sent the letter to our rep and he responded that we have nothing to worry about and **** would take care of everything.Fast-forward and we just realized that ***** ***** continues to withdraw from our bank for the old lease monthly, and they are requesting proof of the return of the machine (bill of lading). We have been alerting the sales management side and the logistics side, who arranged for the pickup and nobody cares. We are paying for 2 leases and we are a small business 100% owned by me. So far they have taken $1,797.75 erroneously. I just put a stop payment in place, but this will likely lead to ***** ***** reporting us to credit agencies. I am getting absolutely nowhere and this could impact our company credit rating as well as mine and this money is illegitimately being withdrawn. Please help!