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Business Profile

Construction

Northeastern Quality Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/22/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to Brian C Pero the owner, do build a "pig" shed, replace 5 windows and some siding. This was in June of 23'. he did not come back to build the shed till I reached out to him in August. When the shed was done he has never been back. I have reached out in text, email, and phone calls. He keeps telling me next week, next week. I have called the cops for help as well, they cant do much. I have already started a small claims court case. We both signed a contract in June saying what work has to be done. The contract also says that I gave him $6,000 cash with another $2,000 after the job was done. the shed that was built is already falling apart. The floor is broken, with holes. The build of the shed is maybe, $1,500-1,800. I would like to have my money back, so I can have the work done the right way, and finished. Any help would be great, I do not want to see another person around me go though the same problems. Please let me know if you need anything else. Have a great day! ***** **

    Business Response

    Date: 12/18/2023

    Called the business and this was relayed:

    I signed the contract with consumer constructed a pig shed.  I order windows, manufacturer messed up the windows and the had to be reordered.  We were having trouble with getting the special order windows in a reasonable timeframe.  The consumer does not believe that it took that long or how much they cost.  I have shown him the receipt.  I tried to have the windows delivered and the consumer refused delivery from ******.  Since they are special ordered, I can not return them.  I do not owe consumer $6,000 and will not be refunding him this.   I still have the windows and if they want them, I can have them delivered.  

    Customer Answer

    Date: 12/20/2023

    Better Business Bureau:
    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
    Regards,
    ***** * ****** **

    The windows that were order are not the right size and there is not the right amount of windows. I also do not have any one to put windows in. So they are no use to me. I need to find someone new to install and buy the right size and amount that I need. i want my money back to find some one new.



Northeastern Quality Construction LLC is NOT a BBB Accredited Business.

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