ComplaintsforFrenchie World Shop
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Complaint Details
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Initial Complaint
01/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have ordered product from Frenchie World twice now on the last year and have never received the product. The company responds to your inquiries and continues to tell you the shipment is coming, they will send a texting number…..but they never do and the order does not come. The first time I blew it off thinking it got lost in transit, mail issues with COVID etc. now I ordered again $175 of products and have never gotten it. I then started looking into the company and see the exact same complaints over and over. I’m shocked that their website continues to be up and this company is continuing to get away with this.Initial Complaint
12/13/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with Frenchie World on 11/30. It has now been two weeks and the item has not even been shipped to me (the tracking info they gave me proves it has not been put into transit yet. I just want a refund of my $42.80.Initial Complaint
11/27/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have placed my order with Frenchieworld on 7/11/21 in the amount of $129.89 After reaching out to the company through email, the phone number is fake and never works, I was informed that my order was going to take over a month to deliver. I kept getting misleading information when I tried reaching out about my order. Then two months later I was told that my order was lost in transit. I do have the corresponding emails. I was told I would receive a refund within 10-15 business days. Needless to say I have never received a refund and of course they stopped responding to my email. Scammers like that should not exist. Please help me. Thank youInitial Complaint
10/13/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
They provided a fake tracking number and never got the product.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
East Greenbush, NY 12061
Customer Complaints Summary
14 total complaints in the last 3 years.
1 complaints closed in the last 12 months.