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Business Profile

Driving Lessons

Leadway Driving School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Sebili in 2020/2021 about learning to drive with him. I paid him $570 for 10 driving lessons and a road test. It started out fine, we did our classes once or twice weekly. Then he stopped showing up for weeks at a time. Sebili had many excuses as to why I ended up going months without my driving lessons. Once it was because he was overbooked. It took months for my driving classes to resume. Then it was time for my road test and I asked him for 5 more lessons and what he would charge me. ****** offered to do them at no cost because of how far and few my classes were with him. The lessons went okay. About 3 months ago was my last class with Sebili. It was fine until he had me pull over the car so over so he could tell me that he wants to take me on a date since he was getting a divorce. He felt like wed be good together. I was so uncomfortable and told him. Days after I told him I was going to find a new instructor. On 12/22/2022, Sebili texted and asked me if I found a new instructor. When I said no he asked if I had plans for the holiday and asked if we could hang out. I said no. I follow up a few days later asking for a refund because I was not satisfied with the service because I still had no license and how uncomfortable he made me. ****** sent a paragraph telling me everything he did for me, how I only had the road test left, how he instructed me for free, and how people always blame their "deficiencies" on their instructors. I told him I would be reporting him and to no longer speak to me. I am upset because this is so unfair that he harassed me and refuses to issue me a refund. He missed many weeks of classes, made excuses, and made two advances toward me and he still gets to keep my money. I no longer want to take classes with him. I would honestly like my money back.

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