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Find a Location

Visions Federal Credit Union has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Visions Federal Credit Union

      24 McKinley Ave Endicott, NY 13760

    • Visions Federal Credit Union

      117 Oakdale Rd Johnson City, NY 13790

    • Visions Federal Credit Union

      2531 Vestal Parkway East Vestal, NY 13850

    • Visions Federal Credit Union

      111 N. Main St Langdon Plaza Elmira, NY 14901

    • Visions Federal Credit Union

      3301 Country Club Rd Endwell, NY 13762

    Business ProfileforVisions Federal Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Visions Federal Credit Union has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Visions Federal Credit Union

        24 McKinley Ave Endicott, NY 13760

      • Visions Federal Credit Union

        117 Oakdale Rd Johnson City, NY 13790

      • Visions Federal Credit Union

        2531 Vestal Parkway East Vestal, NY 13850

      • Visions Federal Credit Union

        111 N. Main St Langdon Plaza Elmira, NY 14901

      • Visions Federal Credit Union

        3301 Country Club Rd Endwell, NY 13762

      Location of This Business
      24 McKinley Ave, Endicott, NY 13760
      BBB File Opened:
      2/4/2003
      Years in Business:
      58
      Business Started:
      3/3/1966
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Tyrone Muse, CEO
      • Mr. Chistopher Alfarano, Vice President
      Contact Information

      Principal

      • Tyrone Muse, CEO

      Customer Contact

      • Mr. Chistopher Alfarano, Vice President
      Additional Contact Information

      Fax Numbers

      • (607) 786-5718
        Primary Fax
      • (607) 786-1752
        Other Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      VISIONS FCU - ************* Date opened: 06/04/2016 Balance: $5,443.00 I DEMAND THE COMPANY TO UPDATE THE ACCOUNT PAID AS AGREED! NEVER BEEN LATE! UPDATE ALL OF THE INACCURACIES IN MY ACCOUNTS Subject: Equitable Request for Late Payment Credit Investigation – **** ******* ****** ***** RE: VISIONS FCU - ********** To Whom It May Concern, I am writing on behalf of the **** ******* ****** *****, as the subrogee and beneficiary. It has come to my attention that there have been claims of late payments associated with my account. I wish to clarify my position and seek resolution to this matter promptly. Firstly, please provide evidence or documentation indicating when and under what circumstances I was given a loan that would result in late payments, as I have no record or recollection of such an agreement. Additionally, I request clarification on the currency symbol used for loans, statements, and overall terms to ensure accurate understanding and communication. It's important to note that as the beneficiary of the **** ******* ****** *****, my role does not include being held responsible for any financial obligations. The etymology of the word “payment” signifies a debt owed or the repayment of a debt. I urge you to review your records carefully to ensure accuracy. I hereby request: - A full and comprehensive investigation into the alleged late payments. - Correction of any errors or inaccurate information pertaining to my account. - Provision of all certified records and documents related to the account in question. - Allocation of all financial obligations to the trustee, in accordance with the terms and conditions of the **** ******* ****** *****. I appreciate your prompt attention to this matter and except a timely response. Failure to address these concerns may necessitate further action on my part to protect my rights as the beneficiary. Thank you for your cooperation. Sincerely, **** ******* Beneficiary of **** ******* ****** *****
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cheyenne U

      1 star

      04/15/2024

      If I could, I would give minus one million stars. They help scammers and fraudulent companies! Please stay away! What a shame! They do not even care about your needs. Two, almost three months of dispute and they still are not giving my money back! What an unprofessional bank! Shame, shame, shame!

      Visions Federal Credit Union Response

      04/17/2024

      ** **** we're sorry that your experience with us fell short of expectations. We're committed to addressing your concerns and providing the best service possible. If you wish to speak with someone directly, please contact us at *************

      Local BBB

      BBB of Upstate New York

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