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Find a Location

S.J.R. Construction has 1 locations, listed below.

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    Business ProfileforS.J.R. Construction

    Construction Services

    At-a-glance

    Customer Reviews

    0/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Exterior Remodeling

    Roofing, Siding, Decks, Windows & Doors

    Light interior Remodeling

    Renovation

    Business Details

    Location of This Business
    *, Fulton, NY 13069
    BBB File Opened:
    9/26/2017
    Years in Business:
    7
    Business Started:
    1/1/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Steven Riddell, Owner
    Contact Information

    Principal

    • Mr. Steven Riddell, Owner

    Customer Contact

    • Mr. Steven Riddell, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I hired Steve R****** the owner of SJR construction to perform a basement remodel at my home . He started working on 11/16/2021. I was not pleased with his work and attempted to have civil discussion with him, when that proved to go no where we decided it was best to terminate his contract on 11/18/2021. He worked 1 full day and until about 2pm the next day before the contract was terminated. Largely, it was the adherence to predefined specifications such as what we previously discussed the project would entail. His professionalism while on the job lord lack there of, the alignment of the studs and their accuracy to specification and building code. Additionally, it was his refusal to correct damages done to my joists and the dismissal and argumentative nature of his claim that it was not an issue. Lastly it was the fact that the work wasn’t being done correctly overall and the installed 2x4’s were moving, even though he intended to install dry wall within the next day as he explained. He is refusing to pay me back part of the initial payment provided to him per his “phased” contract. or provide proof of what he is charging me for now that the contract has been terminated. He and I both signed this and he had previously agreed to return $3000 which wasn’t adequate in my estimation, however, we agreed to have him return said funds on December 17th 2021. I have yet to hear from Steven even after calling him and leaving messages on his reach number. I’ve sent multiple communication and still have had no compliance on the contractors part. He left my home damaged and my basement a mess my wife and I subsequently cleaned up. and now I will need to hire someone else to fix his work.
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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Vincent G

    5 stars

    05/29/2024

    SJR had recently installed new windows, siding and roof. They were prompt and extremely clean! I was able to get a full manufacturer and install warranty for all the work which was a big deal for us. I’d highly recommend steve for any of your remodeling needs

    Local BBB

    BBB of Upstate New York

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