ComplaintsforBroadwell Industries of CNY
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Complaint Details
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Initial Complaint
09/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 4/19/2023, I signed a contract with Broadwell Industries to pressure wash my entire house with attached garage and a separate garage for $1200.00. I paid him half down ($600.00 ) via cashier's check on 4/20/2023. One day in July 2023, Mr. Broadwell sent his son to start to pressure wash the separate garage. He ran the water off my well, leaving me no water in the house. I had to call a well driller to come and re-prime my well pump. This cost me $97.+. At that time, we discussed he could not pressure wash off my well in the future. Mr. Broadwell said that was not a problem. He told me he had a large water tank that could fit on the back of his truck to finish the work. I did not hear from him until his son and another worker showed up unannounced in mid-August. They started to use water from my well again despite my previous discussion. I told the workers to stop and to please have Mr. Broadwell call me. I did not hear from Mr. Broadwell. Since that time, I have sent Mr. Broadwell four texts plus a certified letter from my attorney on 8/31/2023. To date, I have received no reply from Mr. Broadwell. At this point, I would like my down payment back with additional attorney fees.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.