Customer ReviewsforLe Vian Corp

Diamonds fall out frequently, when I take it back to have them replaced I am treated coldly and unfriendly. I have been told, more than once, that I can take it to another store for this, rather than where I bought it. Beautiful ring, terrible upkeep and experience whenever I take it in.

have two rings; one is a band with chocolate diamonds and the other is a much more expensive one with multiple diamonds in a design; both rings have had the diamonds fall out and replaced; i just received the band back since one of the diamonds had fallen out again and only wore it for a week and then two diamonds fell out; and not even the same two as previously; very disappointed in the quality and wish i had never spent the money on the items

I bought multiple Opal and Aquaprase pieces, including rings, bracelet, earrings and necklaces from a Levian show at ***** in ** in March. Within a month, three diamond stones fell of the ring.. It had to be sent back for repair. When i received it back, the design had changed and within 2 weeks, two diamonds fell off again. The bracelet which was with aquaphrase stone and diamonds, had a faulty clasp and just fell. I got that repaired and then a week later, one of the clips broke and the bracelet was on floor again.I went back to the next Levian show in September to get the pieces returned or exchanged for new pieces, but they kept insisting that the exchange can only be one to one item and that too same of less value or pay more for a more expensive piece. That is tough as it means finding an exactly priced item or you lose the money exchanging for a lower value or pay more for a more expensive item. Also, they were forcing me to pick something from the collections in the show where there were limited items. Another alternative they offered was to come back in 6 months for next show. This is ridiculous. I am now stuck with multiple defective pieces that I cannot use, after spending tons of money I also want to highlight that the Levian rep in ***** store (someone with last name Levian) for that show was very rude, mean and made racists' comments at me and my friend.I have made multiple Levian purchases through ***** over years but will not anymore as they keep having issues and also, both ***** and Levian keep pushing the responsibility to each other when issues happen and the customer is left getting no support

Terrible.... Jewelry is beautiful, but the diamonds keep falling out. I have three rings out to replace diamonds.