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Find a Location

ProVentAir, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ProVentAir, LLC

      75 Frankford St Hawthorne, NY 10532-1943

      BBB Accredited Business
    • ProVentAir, LLC

      7 Legion Drive Suite 106 Valhalla, NY 10595

      BBB Accredited Business

    Business ProfileforProVentAir, LLC

    Air Duct Cleaning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/29/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Proventair, LLC provides duct cleaning services.

    Business Details

    This is a multi-location business.

    Find a Location

    ProVentAir, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ProVentAir, LLC

        75 Frankford St Hawthorne, NY 10532-1943

        BBB Accredited Business
      • ProVentAir, LLC

        7 Legion Drive Suite 106 Valhalla, NY 10595

        BBB Accredited Business
      Location of This Business
      75 Frankford St, Hawthorne, NY 10532-1943
      BBB File Opened:
      7/12/2022
      Years in Business:
      2
      Business Started:
      1/21/2022
      Business Incorporated:
      1/21/2022
      Accredited Since:
      7/29/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Alfred Desilva, Member
      Contact Information

      Principal

      • Mr. Alfred Desilva, Member

      Customer Contact

      • Mr. Alfred Desilva, Member
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Cleaning your air ducts

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tate C

      1 star

      05/16/2023

      ProVentAir is the type of business that should make any consumer wary of using the Valpak coupons! I told them when setting up the appointment it was agreed upon but even if you tell them you want to use said coupon when you call to set up the appointment and ONLY the amount of the coupon this is company that models their business on the upsell which is fine if you are honest and forthcoming but Proventair is shady about it! I very clearly said that I did not want anything added to my duct work specifically no biocides just the $249 cleaning -which is what was on the initial work order I signed and approved. They did so much out of the scope not approved that the bill came to over $749 and even though I asked them NOT to do that, I had to pay because they intimated it was a PART of the service which was not communicated as such! These are dishonorable business practices and probably the reason they're only one year old as Proventair! SHADY BUSINESS practices BUYER BEWARE!!!

      ProVentAir, LLC Response

      09/18/2023

      ***********************, we are very disheartened to hear that you feel this way. I clearly recall having a direct discussion with you the day after the service was performed. There was an absence of communication between you and your husband. He gave the approval for the additional work to be done. The technician explained in clear transparent language his findings and recommendations to your husband. Your husband was given pricing before any suggested work was carried out and had signed, authorizing approval for additional services to commence. As for our conversation you made clear that you were uninformed of the additional work your husband approved of. As a measure of good faith and good business practice, we mailed you a check for a partial refund which you stated was satisfactory. If there are any additional concerns you would like to convey, please reach out to us.

      Local BBB

      BBB Serving Metropolitan New York

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