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Business Profile

Landscape Maintenance

GI Lawn & Landscaping Services Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/12/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** ****** from GI LAWN & LANDSCAPING SERVICES CORP. is our landscaper whom we hired to mow our lawn and landscaping services and has been helping for the past 3 months or so. He would never come on time and come alternate weeks instead of every week and the grass got infected with weeds in it. He said we need to put new sod and re-seed the whole ***************** He charged us $390 one time & then again $555 second time to put new sod and fertilizers and seeds in doing that he has covered the sprinkler system with dirt on top. Now the newly installed system which I paid $2500 is not working & neither this guy *** ****** is to be found to come & fix it. He promised that he will be back two weeks ago but never showed up. Now we have an expensive sprinkler system that doesn't function properly & the lawn is in bad shape which he charged a lot of money to take care. He has not showed up & hasn't returned my phone calls either. I am very disappointed with this companies services is to say the least. He has not just run away with our money but has ruined our newly installed lawn sprinkler system. I request you to please look into this matter and help me out.

    Customer Answer

    Date: 11/08/2022

    Better Business Bureau:

    At this time, I have not been contacted by GI LAWN & LANDSCAPING SERVICES CORP regarding complaint ID ********.

    Sincerely,

    ***********************

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