Online Retailer
Three Feathers TobaccoAbout
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 8/12/2003
- Business Started:
- 1/1/1999
- Business Started Locally:
- 1/1/1999
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Big Buffalo Smoke Shop
- Business Management:
- Mr. William C Sager, Owner
- Mr. Tony A Rose, Manager
Additional Contact Information
- Principal Contacts
- Mr. William C Sager, Owner
- Mr. Tony A Rose, Manager
- Customer Contacts
- Mr. Tony A Rose, Manager
- Fax numbers
- Other Fax: (716) 562-7098
- Additional Phone Numbers
- Other Phone: (866) 860-3886
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Return and/or Exchange Policy
Return Policy:
Our shippers check and double check each package before it ships, but we're human and mistakes do happen.
- If its a shipper's mistake: We will resend the correct order and a return tag / box to return the wrong product.
Either email us or call us (716)-710-2132 to report the error.
- If it's a mistake on your part: In this case, please ADD the shipping cost to reship
(found on the box or recalculate from the website), PLUS a $5.00 for restocking.
(Check or Money Order.)
- ENCLOSE your packing slip telling the shippers the error, and write in the correction the shipper needs to make.
Also, please write down your Phone Number on the packing slip.
Please mark your order number on the outside of the box returned. (Order number located at the top of the packing slip)
Note: Only Full Cartons or Unopened Bags / Cans can be returned.
No return authorization number is needed, just send it back within 14 days of receipt, and the shippers
will get this corrected and sent out ASAP.
Return Address:
Three Feathers Tobacco
PO Box 40
Irving, NY 14081 - Business Categories
- Online Retailer, Tobacco Store
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.