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Find a Location

Chautauqua Removal Services has 1 locations, listed below.

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    Business ProfileforChautauqua Removal Services

    Junk Removal

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Clean Outs for Home, Attic, Garage, Yard, Garbage Removal, Lawn Maintenance

    Residential & Commercial

    Business Details

    Location of This Business
    *, Jamestown, NY 14701
    BBB File Opened:
    7/12/2018
    Years in Business:
    6
    Business Started:
    11/1/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Dustin Griffin, Owner
    Contact Information

    Principal

    • Mr. Dustin Griffin, Owner

    Customer Contact

    • Mr. Dustin Griffin, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I contacted Chautauqua removers to rent a trailer for 3 to 4 days. The trailer was supposed to be delivered on a Wednesday and the total amount was going to be $350 I had to call Wednesday night to find out where the trailer was because it was not delivered, they did say that they would deliver the trailer the next day on a Thursday. I was contacted on ******** Sunday night around 10:00 PM stating that I need to return the trailer that Monday between noon and one or I was getting charged an extra $150 per day. I set Chautauqua removers a message stating they can pick up their trailer Tuesday at 1 o’clock. Chautauke removers messaged me Tuesday about 1:45 and stated that Trailer was overweight and they were gonna have to charge me a extra $200 for the weight and a extra $150 for having it another day. I told them I was going to have it for 3-4 day and weekends don’t count. I get a bill for $700 when it should have only been $350. I’ve heard from other people now this is a common issue the chautauqua removers. I have not and will not pay the extra amount. I want other people the beware for they do not get scammed out of money.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John M

    5 stars

    03/27/2023

    Amazing Company! They Removed all my junk from my basement in a very professional manner! Very polite & knowledgeable company- also Rented a Dumpster from them. Will always call Chautauqua Removal, they are the best company in Chautauqua County!

    Local BBB

    BBB of Upstate New York

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