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Find a Location

Shults Auto Group has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shults Auto Group

      2257 Washington St Jamestown, NY 14701-2027

    • Shults Auto Group

      311 Fluvanna Avenue Jamestown, NY 14701

    • Shults Auto Group

      1315 Washington St. Jamestown, NY 14701

    • Shults Auto Group

      3004 West State Street Olean, NY 14760

    • Shults Auto Group

      216 East Main St. Westfield, NY 14787

    Business ProfileforShults Auto Group

    New Car Dealers
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 12/31/2020 BBB confirmed that Shults Auto Group had not obtained a necessary license from NYS DMV - Division of Vehicle Safety. BBB encourages you to contact the following agency or agencies to confirm this information: - 5184748943

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers Automobile Sales, Leasing, Mechanical Repair, & Inspection.

    Business Details

    This is a multi-location business.

    Find a Location

    Shults Auto Group has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shults Auto Group

        2257 Washington St Jamestown, NY 14701-2027

      • Shults Auto Group

        311 Fluvanna Avenue Jamestown, NY 14701

      • Shults Auto Group

        1315 Washington St. Jamestown, NY 14701

      • Shults Auto Group

        3004 West State Street Olean, NY 14760

      • Shults Auto Group

        216 East Main St. Westfield, NY 14787

      Location of This Business
      2257 Washington St, Jamestown, NY 14701-2027
      BBB File Opened:
      3/1/1973
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Started Locally:
      1/1/1970
      Business Incorporated:
      1/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Shults Nissan Subaru
      • Shults Sales and Leasing
      • Shults Resale Center
      • Shults Jeep & Hyundai
      • Shults Management Co., Inc.
      • Ed Shults Chevrolet, Cadillac
      • Shults Ford, Lincoln, Mercury
      • Kia of Jamestown
      Business Management
      • Mr. Tim Shults, President
      • Ms. Nicole Kehe, Accounting Manager / Ford
      • Ms. Michelle Norberg, Accounting Manager / Auto Credit
      • Mr. Chuck Carlson, General Manager
      • Ms. Beth Tilley, Accounting Manager /Resale Center
      • Mr. Mike Dougherty, General Manager /Resate Center
      • Ms. Lisa Sheffield, Accounting Manager / Chevrolet of westfield
      • Mr. Dan Crandall, General Manager / Chevrolet of Westfield
      • Ms. Cindy Jones, Accounting Manager
      • Ms. Camy Mason, Accounting Manager
      Contact Information

      Principal

      • Mr. Tim Shults, President
      Additional Contact Information

      Fax Numbers

      • (716) 484-2859
        Primary Fax
      • (716) 363-6442
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
           Ed Shults Auto Group failed to process a title to a car I purchased on Oct 18, 2023. A duplicate title was needed due to Ed Schults sent 1st title to the wrong address. They were informed not at that address. Transfer of Title 2101-2135  30 says allowed for transfer of title. Never processed paperwork for duplicate title. Notified June 4th, 2024 dealership had my title to my car. Breach of Contract/ Breach of Implied warranty of title. Should be awarded rescission where car can be returned to the Ed Shults Auto Group of Jamestown NY. Requested $63,232.00 5/29/2024 Ed Shults refused to neet with me when I requested a meeting. Wanted to work it out on the phone. Against the NY Law 2101-2135 what they did to me.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dawn S

      1 star

      04/29/2024

      Was told I have to run on dealer plates for couple days. Well it’s been 3 months now. I’ve made 3 payments on this truck and it’s not even mine. Every time I call them I get a different story on where the title is. They shouldn’t have sold this truck if they didn’t have a title to it.

      Shults Auto Group Response

      05/02/2024

      Hello **** - We will check right into this for you and get in touch with you shortly. Thank you, Management.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

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