Business ProfileforDrive Sally, LLC

Once the next arrangement was completed I came in to a pleasant orientation. The car was about average and in slightly less than good condition for the $385.00 weekly charge. But it is what it is, it worked. I received one parking ticket that was paid within two week, however Ride Sally did text me to inform me. Not an issue until other then they could have look it up online to see it was paid and instead required proof of payment. I sent this and a few days later they sent another text stating it was still unpaid. Automated or not fix your system and stop badgering your customers, you received a paid invoice from me. I text and called to inform Ride Sally that I was returning the car as required, because it was a Saturday and they were CLOSED I was informed on Monday I couldn't return the car until the following Monday. Them bringing closed shouldn't be my problem, I gave the proper notification and while it was worked out it was yet another challenging experience. I returned the car on that Friday without and walk through or return documentation. Ride Sally commits to a 30 rerun of your deposit but I had to text them two days after to the 30 days to find out what ws going on. I received a text back they would expedite the return. Why should this have automatically happened it then took 7 days after the 32 days to get a credit of $272.50 short of the $300.00. The reason an extra day of rental. They did send me an invoice but only after I complained about all of the above. The invoice includes a fuel charge that as of this date has gone unanswered. My last text to Ride Sally asking for an explanation was July 24, 2024. So for what it is worth utilizing Ride Sally is something you should consider carefully. Meanwhile I await a respectful response on the fuel charges. The car was returned to them with more gas then I picked it up with.