ComplaintsforStylewe
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought one blouse from Stylewe and it has not been delivered yet. As soon as I purchased the blouse I was inundated with clothing ads. Sometimes there were three ads with clothing at the same time. I counted the ads on recipe pages. There were 37 ads on two pages. This is so annoying. PLEASE find a way to stop all ads from Stylewe.Thank you.*********************************Customer response
09/16/2024
Better Business Bureau:
At this time, I have not been contacted by Stylewe regarding complaint ID ********.
Sincerely,
********************************This company has not contacted me and has continued to put many ads at the same time.
What will be done since they have not contacted me? Surely there is something that BBB can do.
Thank you.
*********************************
Initial Complaint
08/09/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered several dresses from Stylewe. The stock photo's make the dresses look fabulous, but they are cheap, thin and cost too much. I received the wrong dress, tried to return it and all I got was the runaround. You can never talk to customer service. I sent pictures of the stock photo and the dress I received. They still insisted I received the correct dress. I was annoyed. I will never buy anything from them again.Initial Complaint
05/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This is a scandalous **************** I ordered online for wife for mothers days. After 2 hours I did some research and it is all MADE IN *****. So I emailed them to cancel every 48 hours. Now its 3 weeks and they said the package is at our house. Nope nothing. I want my refund. We do not support China!!!Initial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I purchased one pair of blue jeans 2- weeks ago my confirmation number was ************ They took the money I paid for them, and delivered them to the wrong address and then they tell me that I will need to go to that address and pick them up.Customer response
05/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***********************
Initial Complaint
04/29/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased 2 dresses for my daughters wedding. The dresses did not fit correctly. I returned (tried to) the dresses within the 30 days. It took multiple (4) attempts to get the return label. The company tried to offer me 40% off my next purchase rather than my money back. I insisted NO and that I wanted my money back. I have never received a refund. The unworn dresses were returned in their original packages to the address given to me.It is almost a year and I have NEVER heard back. I would like my refund and the additional $9 I paid to ship back for a total of $106. I do not recommend this organization.Customer response
05/24/2024
Better Business Bureau:
At this time, I have not been contacted by Stylewe regarding complaint ID ********.
Sincerely,
************Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a shirt from stylewe. Wrong size and they make it nearly impossible to return! The order number is needed and there are about 5 different ones on the package. None worked!Initial Complaint
04/17/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I ordered two dresses and ** trying to return them because theyre too big. When I try to contact STYLEWE all of their online information disappears from their website. I cant call them or do an online chat because there isnt any contact information no longer available. I believe this company is out of business and the customers are left holding the bag and have been ripped off. Im making installment payments through PayPalCustomer response
04/17/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*************************
Initial Complaint
03/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
The company claims that my e-mail address and mailing address do not match. However, I have place other orders to this same address and had no problem. I have attempted to live-chat and e-mail the company with no response. I paid for my orders with my bank card and the orders were confirmed. When researching the delivery date, the prompt comes that the order is processing. I would like a response as to the delivery date of the merchandise or a full refund.Initial Complaint
02/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a 4 piece large capacity croc black bag. I ordered this on 1/26/24 and still I have yet to receive my order. I have tried numerous of times to contact this company by phone and by email and no response. I paid $38.98 of my hard earned money ,which may be a small thing to them but it's mine and I want the product or just refund me.Initial Complaint
02/21/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
01/07/24 I purchased a suit from a company called stylewe I paid $105.90. The suit was too small. I contacted the company asking for their exchange information and they told me I had to pay $9.90 through my PayPal account to the PayPal account they gave me a link to send the money to. I did not know you could not send money to a link and so I continually tried to keep sending this money to the account and I kept contacting him back and letting him know it was not going through. They kept continually sending me the same information over and over again this is how you do it itll go through if you follow these directions and I continually kept trying it did not go through . I tried to contact PayPal so they can walk me through it and the information that I put in for Paypal. They didnt understand what I was saying over and over and so I cant tell ***************** them to please call me so that I can explain. It took four weeks before I finally finally got through to Paypal and then ****** told me that was the link to Company was pulling my leg to buy time and thats exactly what they did they bought time , finally they said that theyll give me the original deal was that they would give me a new suit I can keep the suit that I had and all I had to do was pay $9.90 for shipping. I thought that that was too good to be true but I was happy well they continually went back-and-forth with that like I said for four weeks with me contacting them over and over again until I was crying. Now as I go on, they did offer me 60% to which I told them they were supposed to give me a another suit and they told me we dont have the suit anymore, which is not true they still have the suit . Now they have wiped out all correspondence that I had with them theyre not theyre blocking me from talking to their customer service and when I try they put a message in ******* like theyre mocking me. I finally go on my Mail and I see where on 20 January they sent me a message saying oh this is a PayPal account. Im sorry I forgot to say that ****** told me to tell them to send invoice to my account which they said no they block me in every way to try to get this settled and now they block me out. Even the 60% that they offered me did not even allow me to get through so this has been a fraud and a scam, as well as Im concerned, I do have screenshots to which they do not know I have screenshots to prove so even though they wiped out all the correspondence , I have screenshots I now have a suit that I should not wear and coming from *****. It was very small, very small. I hope you can help.
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Customer Complaints Summary
87 total complaints in the last 3 years.
29 complaints closed in the last 12 months.