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Business Profile

Electrical Contractors

Upstates Finest Electric

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Contractors.

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • JACOB F

    Date: 09/03/2024

    STAY FAR AWAY from this company and Shannon the owner especially. He is extremely toxic when confronted and left my house in unsafe condition. Hired him to upgrade old house: New panel, install car charger, upgrade non GFCI / ungrounded outlets. The outlet upgrades were identified in a home inspection and labeled 'unsafe', so I counted them all (there were about 35) and made sure to mention these when getting a quote. He left these off the quote but assured me via text that they were included. The day of the job he completely forgot about the outlet upgrades so I explain it again. He later claimed this is where I told him "25 outlets" and used this as justification asking for more money. I only paid the original amount, even though he only did 29/35 and NO GFCI outlets! I asked for them to be "up to code" which would have required several GFCI in the kitchen and the entire basement, but he completely ignored this request. When I asked about not getting GFCI outlets around the sink as we agreed, he immediately starting using profanities and escalating the situation. He even threatened me by saying "call me unprofessional one more time and I'm coming over there." Demanding more money for installing 30 outlets instead of 25. This man is so ridiculous, he even called the competitor pretending to be me to ask for more information about the quote (maybe because I blurred out the price). I found out when the competitor called me out the blue returning my "phonecall" In one of the last text messages I received, he ironically stated "I safe practice". But after going into one of the receptacles he worked on to upgrade a switch, I found what is referred to as a "bootleg ground". This shorrcut will pass an inspection, but is known to be potentially hazardous. I opened another outlet and found another bootleg (image attached). Now I need to bring in a real professional to make sure he didn't take other shortcuts that jeopardizes our safety.

  • Julia J

    Date: 05/16/2024

    The experience EVER, I used this company from **** ***, I had to get 2 outlets and a ceiling fan put in and Shannon charge me over 1100.00 for least than hour and half off labor and when one of the outlets that his crew installed was defective he charged me another 200.00 to fix!. Ask about his warranty and he got nasty saying the guy that did the work doesnt work for him anymore and the warranty is no longer valided. I felt like I was being railroaded by the mob, as each time I had to have cash on the spot and when I had to go to the bank to get the money they would follow me! I was so uncomfortable. He don't give receipts deals on in cash, very unprofessional and uncomfortable. I will never used this company again very scary experience. Hire at your own risk !

  • Katie R

    Date: 01/16/2024

    They do everything that pertains to electricity in the home. Shannon is a master licensed electrician and fully insured and it shows. They do EV car chargers and my hot Tub in one day . Fast and reliable

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