Business Profileforperfumebff

June 19th > Placed perfume order with ************** in the amount of $59.99 + Free Shipping July 22nd > Sent email that I had not received order and wanted to know status July 24th > Received email stating to get tracking info from my account July 26th > Sent email that tracking info indicated that item had been returned to sender but NO delivery attempts where made and NO notifications of attempts to deliver were left despite two people being at the home on the alleged delivery attempt date. I also asked if PerfumeBFF could please reship my order that was paid for. August 25th > Sent another email asking for a response to my July 26th email. Asked again if they could please reship order or to please refund the $59.99 I paid.August 26th > Received email stating two options, #1 - I could pay $15.00 for a reship of the order I never received, or #2 - the item can be refunded according to their return policy.August 26th > Sent email stating that the failure of their choice of shipping method was not the responsibility of the consumer and that I would like the $59.99 fund.Sept. 19th > Sent email asking about the status of requested refund.Sept. 19th > Received auto-response email saying they will respond within 48 hours.Sept. 24th > Sent email stating it had been @120 hours and that I was going to file a complaint with the BBB.Sept. 24th > Received email stating order had been refunded and should show up within 48 hours.Oct. 2nd > ************ account and saw that $45.00 had been refunded and NOT the $59.99 I paid.Oct. 2nd > Sent email that I had received a partial refund. >> The perfume on the ************** website was in the amount of $59.99 + Free Shipping >> I believe the partial refund was for the item minus what it costs them to ship it. HOWEVER, the item itself (and many others) indicates a price of $59.99 + Free Shipping on the website. This seems like fraudulent advertising to me! https://**************/escada-taj-sunset-perfume-3-3-oz-eau-de-