Customer ReviewsforBarclays Americas

This business is incredibly dishonest. I call in one payment per month and have 2-3 taken out by them. They also do not apply to principal when they take them out, it is fast forwarded to another month. I tried to resolve this, but they denied they did it. It is on my account statements in black and white! Don't use this company!!!!

This is the worst company I have ever dealt with. My 84 year old mother got charged for a late fee when she mailed in her payment and it was a day late, when I tried to call them and after going thru the automated process, I finally got a person to talk to and they where mean and argumentative. Please do not apply for a card from this company, They will only care about themselves and will mess your credit rating any chance they get. I am concerned because they are linked with AARP and will surely prey on senior citizens, Please take action this company is not right. The whole reason for the BBB is to protect citizens especially seniors which this company seems to pray upon. Please take Action

I have the Banana Republic Card and their login system hasn't worked for 2 weeks. And when I called, they weren't able to process over the phone.

Earlier this year I closed my ****** ******** credit card after Barclay's Bank which services credit cards for Gap/****** ********, switched my bills from paper to electronic without asking me. They don't have my email so I wasn't getting electronic bills from them. After three months of not paying a bill that was less than $100, because I didn't know about it, Barclays sent me a letter saying my bill had been unpaid for three months. I got them to reverse the late fees and extra interest but promptly paid off and cancelled the credit card. I just went to open a line of credit for my business but my bank turned me down because of the Barclay's Bank problem. Now one of my subcontractors is not going to be able to pay her rent next week because I can't get a line of credit because Barclay's Bank switched my bills to electronic without telling me.

I do not recommend this bank. they have bad customer service, when you need help the customer service doesn't help and when you tell them you're going to close the account they don't care. and their English is not understood at all. I need help with my interest rate and they didn't help me

Can't give them a score low enough. I run 2 small businesses and just purchased more property to start a 3rd business. As this all runs against my personal income they keep dropping my credit limit. They have no clue about small businesses. Don't ever use them

Simple, choose a different bank or credit card. Barclays will not have your back when you need them the most. A large sneaker merchant accepted millions of dollars in orders and did not fulfill them. Barclays was not there to help. They found every excuse under the sun to not return the money stolen from me. The whole dispute team and 'office of the president' ***** are incompetent. Every other bank protected their customers when their money was stolen but not Barclays. Please choose a different bank.

Returned 3 items which were not refunded promptly to my account which is a accruing interest. Was told account would be refunded credit amounts for interest and it wasnt.Worse credit card company ever..

I have had a credit card account with them for about 5 years or so, all was good with them. A few months back I made a payment; they actually deducted 2 payments from my checking account, I called them up to get it reversed, they said they couldn't do that in a timely manner but recommended that I contact my bank to dispute the charge, I did that and it was reversed.So because my bank reversed the charge, Barclays won't accept my checking account; I have made numerous calls, was told that someone would call me back, none of that has happened.I have spoken to their Fraud *********************** customer service reps and supervisors. Nothing. I have been able to make a few payments by calling them up directly and giving them my ATM card, but that didn't work all of the time. I am going to get a different checking account number, just so I can pay these guys off and tell nice knowing you, don't let the door hit you on the back side. Pretty bad customer service. I do have a card from them with *****, I will be letting their corporate know I won't be doing business with them either

I closed this account or thought I did on Juy 2, 2022 was informed by them that a letter would be forthcoming within 5 business days stating that the account was closed. I have paid off the balance and have since eceived another statement indicating my account was zero balance but no indication of confirmation of closed acct has been received. I called AGAIN on August 2, 2022 and once again I got a run around. This time they coud not tell me if I would receive any confirmation of the account being closed. This company took over ************* and the credit card was through ************** With no prior warning ******** closed my account 5 days before Barclays took over. I received a new credit card from Barclays but could not activate it for 5 days. In the meantime the ******** card was posted to receive one of my payments which was suppose to be deducted within the 5 day time frame of activating the new card. When I complained Barclays told me it was ********** fault. I closed the account then and there but they refuse to send the closed confirmation as promised. I do not trust this organization for this reason and also because they insisted on me giving them my full social security number. When I refused only then did they say they only needed the last 4 digits.All the red flags have gone up so just BEWARE of BARCLAYS . ZERO STARS