Contact Lenses
ContactsCartAbout
About This Business
ContactsCart is a contact lens subscription service where customers are set up with their prescribed lens and billed on a recurring basis according to their brand and lens requirements. Customers have the ease of free shipping directly to their homes.
FAQ
How does my subscription work?
If you are a new customer, your subscription frequency will be set to ship in 1-month, 3-month, or 6-month intervals, depending on the brand and type of lens you selected, to make sure that you'll always have the lenses you need. After you place your initial order, you will be able to change the frequency of your shipments to suit your schedule through the online portal or cancel your subscription at any time.
How do I create an account?
After placing your first order, you will automatically receive an email invite to activate your account with one click. Once your account is activated, you can log into the customer portal and check the status of your shipments! If you’re having trouble creating or logging into your account feel free to send an email to [email protected].
How does my ContactsCart customer portal work?
You have the ability to make changes to your account directly from your online account portal. From your customer portal, you can: change your delivery schedule, edit your shipping information, view your purchase history, edit your billing/payment information, and even change your account email address. Log in to your customer portal here.
Products and Services
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 3/14/2019
- Business Started:
- 4/5/2016
- Business Incorporated:
- 4/5/2016
- Type of Entity:
- Corporation
- Alternate Names:
- Vision Path, Inc.
- Business Management:
- Ms. Christine Johnson, Director, Customer Experience
Additional Contact Information
- Principal Contacts
- Ms. Christine Johnson, Director, Customer Experience
- Additional Phone Numbers
- Other Phone: (888) 658-5208
Additional Information
- Refund and Exchange Policy
Please visit website FAQS or reach out to our support team.
https://www.contactscart.com/pages/faq
- Business Categories
- Contact Lenses
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.