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Customer Review Ratings
Average of 160 Customer Reviews
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Review fromRyan B
Date: 03/14/2023
1 starRyan B
Date: 03/14/2023
This company is full of lies. first off the company may be legally based in ** but they are not. their offices are in ******** ******. they have extremely shady sales tactics and sales reps will just say anything to get you to join. they do not disclose fees.if you do get cold called from Sekure and are not interested in their services, they will NOT put you on the *** even if they say they will. my friend who use to work at sekure said management would tell him not put put numbers on *** for everyone that asked.my uncle in ****** has told me Sekure call extremely often and harass staff at his business even though they have asked to be placed on their *** list and that they would never be interested in the service. he still however gets called so i had to register him myself on ****** *** list.
Sekure Payment Experts
Date: 03/22/2023
Hello ****, thank you for flagging this for our attention. It is very important to us that merchants are in a position to make informed decisions, and we are happy to provide information verbally and in writing. Please rest assured that Sekure takes our Do Not Call list very seriously and complies with any requests as long as they are submitted to our attention with full details of which numbers to add. We would like to confirm that your contact and your uncles contacts have been added. Unfortunately, we were not able to connect the information you have provided here with any file. Please email ***************************************************************************** with the business names and contact information and we will ensure this is completed.Review frommohammed r
Date: 03/09/2023
5 starssekure merchant was amazing service and ******* was very helpful thanks *******Review fromjohn B
Date: 02/23/2023
5 stars*********************************** helped me resolve some issues I had with Merchant service account FAST ,without any confusion and very professional ! I had planned to change my charge card processing company but with her unbelievable help and quickly I must add , I will continue doing business . As a business owner I understand how hard it is to find quality hardworking employs that go way beyond expectations , You have such an Employee in *********************************** / ******* Automotive . ****Review fromLiz P
Date: 02/15/2023
5 stars****** ******* with Sekure Merchants was great to work with. He called us to follow up on an issue we had. I explained to him the situation and he worked on resolving it. The issue was resolved. He was courteous and very professional. Thank you.Review from
Date: 02/06/2023
5 stars******* ****** at Sekure Merchants is a RockStar! He stays with the trouble issue until everyone is happy and all is resolved. Setup was easy and he clearly understands our business needs and the urgency of timely processing of our client's charges. I highly recommend Sekure Merchants for your credit card processing and will be with them for the many businesses I own and operate.Review fromKaren P
Date: 02/01/2023
5 starsI had a great experience working with ****** * at Sekure Merchants. My rep was very professional and knowledgeable. He was able to explain a few confusing charges to me and was so polite.Review fromStacey H
Date: 01/31/2023
5 stars******** and Sekure has made me believe in Great customer service again. I get a real professional rather then pushed off to an automated service. ********'s customer service is beyond helpful, she monitors, she is diligent and communicated about all or any issues in a friendly personal way. It feels great to know that I have a real professional like ******** working for her customers.Review fromTracy B
Date: 01/31/2023
5 starsTracy B
Date: 01/31/2023
****** ******* ****** has been an amazing merchant service rep for our chiropractic office, ******* ***** ************. Sometimes small business owners need help with their credit card needs....especially understanding all the regulations, requirements, compliance, etc ..... When I reach out to ****** about a question I have, I usually hear back from her either by phone or by email within 24 hours !! Even if I wanted to leave this cc card service company I COULDN'T, because she has made my cc life uncomplicated !! She is a little slice of heaven that has made my life much easier when it comes to 'outside services' !Sekure Payment Experts
Date: 01/31/2023
Hello *****,Thanks so much for the shout out! ****** is one of the best. We are happy to hear she has made such a strong impression on you!Review fromKimberly N
Date: 01/24/2023
1 starKimberly N
Date: 01/24/2023
I keep getting phone calls from these people saying that they are doing an analysis on my current account and want a statement emailed to them from our current carrier. I have told them several times that I am not interested. They call back over and over. NOT HAPPY LEAVE ME ALONE!Sekure Payment Experts
Date: 02/03/2023
Hello ********, thank you for reaching out. We are genuinely sorry for your experience. Sekure strives to deliver solutions for merchants such as yourself, and we do not intend to cause any inconvenience. We were able to locate your file and have added you to our Do Not Call list. If you have any further questions or concerns, please email us at ******************************************************************************Review fromMichelle H
Date: 01/18/2023
5 starsMichelle H
Date: 01/18/2023
Sekure Merchant has always been very helpful to our business. All the representatives I have worked with have always been very professional and knowledgeable. **** * in particular is very pleasant to work with and has excellent communications skills as well as customer service skills. Thank you ****!!!Sekure Payment Experts
Date: 01/31/2023
***********************, Thank you for such a positive review. We are happy to hear we made such a strong impression on you!
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