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ComplaintsforBarneys New York
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Complaint Details
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Initial Complaint
11/05/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have a Barneys New York E-Gift card worth $937.65 due to returns. The store closed down without noticing and the E-Gift card barcode has disappeared. I also had a return that didn't received a refund of $534.40 either. Please help me to get my money back or store credits at Saks Fifth which I can use.Initial Complaint
10/27/2021
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I have. Barney’s gift card worth 310$ and would like to get a refund for it. All the stores are closed down. Or a credit at saks if can’t refund money directly. Please help meInitial Complaint
10/18/2021
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I have a barneys gift card for 200$ and the store closed down without notice leaving me with an unused gift card! Please help me to redeem this at Saks or receive a reimbursementInitial Complaint
10/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
this is the second time i have filed in the last year asking how it is that Barneys who filed bankruptcy and left thousands of people with unused gift cards and bridal registry gifts and not make good on them can be opening stores again under the **** roof !!!!!Initial Complaint
09/10/2021
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I have a Barneys gift card with $150 that I am unable to use because the store closed down and I did not know. The store was bought by saks fifth ave but they wont accept the gift card.Initial Complaint
09/02/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have a Barneys New York Gift Card. I didn't know they were going out of business and then tried to use the card at Saks off 5th because they bought Barneys and the card doesn't work. Is there any way you can help me settle this up?Initial Complaint
08/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have 2 Barneys gift cards that was issued to me due to returns and the only reason they gave me a gift card is because the items were on sale, weird but I thought its ok I'll get smoothing else later. Now I see Barneys no longer exists, and the number on the back of the gift cards does not work. Saks Fifth has bought them out, but I am unable to use the gift cards at Saks. Please help resolve my issue, I'd like to get either my money back or a gift card I am able to use.Initial Complaint
07/28/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have a Barney's New York gift card in the approximate amount of $275. I was not notified by the company of its pending closure/sale. Once I learned that they had been purchased by Saks Fifth Avenue, I assumed I would be able to redeem my card there. This is not the case. Please assist me in recovering the full amount of this gift card.
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Contact Information
660 Madison Ave
New York, NY 10065-8405
Customer Complaints Summary
21 total complaints in the last 3 years.
6 complaints closed in the last 12 months.