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Business Profile

Event Ticket Sales

Broadway.com

Reviews

Customer Review Ratings

4.55/5 stars

Average of 103 Customer Reviews

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Review Details

  • Review fromPaula B

    Date: 09/13/2025

    4 stars
    I had some trouble getting the digital tickets to save to my phone. I called and spoke with a lovely lady named ******** She was very helpful and pleasant. I will use this site again..
  • Review fromBarbara M

    Date: 09/12/2025

    4 stars
    Is there not a way you can send ticket by E-mail so as they can be printed We are Canadian and it cost us to turn our phone so extra cost
  • Review fromValerie G

    Date: 09/12/2025

    5 stars
    Wonderful and easy system. Better than the rest. Makes the excitement of booking Broadway even more fun!
  • Review fromChemise S

    Date: 09/08/2025

    5 stars
    Website was very easy to navigate and I had the option to see the map of seating with minimal effort
  • Review fromann m

    Date: 09/06/2025

    4 stars
    It was a seamless process. I appreciated knowing the full cost of the tickets when I clicked on a seat, rather than a stunning jump at the end. I don't know if these prices are inflated, second market or direct sales from the venue. I wish that was clearer.
  • Review fromDoug D

    Date: 08/24/2025

    5 stars
    Website was very easy to choose seats and the price for each seat!!! Unfortunately, when I clicked BUY. I did not know the date had changed!!! I was worried!!! 10 minutes later I had tickets for the CORRECT DATE and cancelled the tickets on the wrong date!!! LOVE IT when things work out easily!!!! Looking forward to MAMA ***

    Broadway.com

    Date: 08/28/2025

    So glad your tickets were sorted quickly. Thanks for the feedback and have the best time at *************
  • Review fromRobert S

    Date: 08/20/2025

    5 stars
    Liked that all charges are included in the price of the tickets.Easy to order.

    Broadway.com

    Date: 08/28/2025

    Transparency and ease are what we aim for. Enjoy the show, ***!
  • Review fromSuzanne H

    Date: 08/17/2025

    5 stars
    It was a great finale to our 24/25 season at the Paramount Theatre in *******. I loved the storyline and the contemporary music that accompanied the production. I liked it so much Im sending family members that live in ** to *** to see. ??
  • Review fromFred S

    Date: 08/12/2025

    5 stars
    The agent was extremely helpful. Couldn't have been happier with the service.

    Broadway.com

    Date: 08/15/2025

    So glad we could make your experience a happy one. Enjoy the show!
  • Review fromElliott G

    Date: 08/11/2025

    5 stars
    Easy to book tickets no hidden fees, etc.Good website Used a gift card from broadway.com worked well

    Broadway.com

    Date: 08/14/2025

    Happy to hear the process was smooth and your gift card came in handy. Enjoy the show, *******!

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