We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Services

On Deck Capital, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for On Deck Capital, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

On Deck Capital, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2.52

    Average of 144 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Ben S

      Date: 04/30/2025

      Ben S

      Date: 04/30/2025

      On Deck loan process was quick! ******* ******* was efficient as awesome to work with!

      On Deck Capital, Inc.

      Date: 05/02/2025

      Hi ***, thank you very much for taking the time to write. We're pleased that ******* was able to help you get the funds you needed for your business. Thank you for being a valued customer.

    • Orlando P

      Date: 04/12/2025

      Orlando P

      Date: 04/12/2025

      Its an interesting service, so I have mixed thoughts. the money is available with ease, but its hard money, and as hard as it comes. They also play word games and aren't 100% on their terms so be wary. Good news is the loan I got is 100% in my company name with no personal guarantee, but at 56% a year Ill probably never use it lol.

      On Deck Capital, Inc.

      Date: 04/16/2025

      Thank you for taking the time to submit your review, *******. We are happy that OnDeck has been able to provide you with the financing that you need. We appreciate your feedback. If there's anything we can assist you with, please do not hesitate to reach out to our **************** team at **************.

    • Todd W

      Date: 04/03/2025

      Todd W

      Date: 04/03/2025

      I would highly recommend OnDeck for cash flow issues that us small business owners are faced with occasionally. I have been using them for over 10 years and they have been prompt and helpful with every transaction.**** *.small business owner

      On Deck Capital, Inc.

      Date: 04/08/2025

      Hi ****, thanks very much for sharing your experience with us. We appreciate you choosing to work with OnDeck!

    • John D

      Date: 03/28/2025

      John D

      Date: 03/28/2025

      I have enjoyed working with OnDeck for 8 completed loans. They are efficient and true to their word. They help with any issues and I look forward to working with them again as they are competitive and respected by other loan agencies. When you tell others they have to compete with OnDeck, they tend to shy away. **** from *********************** Mar 28, 2025.

      On Deck Capital, Inc.

      Date: 03/31/2025

      Hi ****, thanks very much for sharing your experience with us. We appreciate you choosing to work with OnDeck!

    • Neal Z

      Date: 03/27/2025

      Neal Z

      Date: 03/27/2025

      DO NOT DO BUSINESS WITH THESE CRIMINAL THUGS AND THIEVES. They have continually tried to steal money from my bank account. I have had to spend countless hours on the phone with my bank having unauthorized transactions reversed. Never give these thieves your banking information. And never do business with them period.

      On Deck Capital, Inc.

      Date: 03/28/2025

      Hello, ****. We're sorry to hear that you are disappointed with our service. Please reach out to our customer service department at ************** to discuss your active account. Thank you for your review, and we wish you continued success.

    • Janet G

      Date: 03/25/2025

      Janet G

      Date: 03/25/2025

      ***** *. I highly recommend On Deck to everyone. My friend was the one who helped me to call On deck and i had a very good experienced with them especially with my agent *****. He is very professional, friendly and knowledgeable. He will explain to you and took his time for you to understand all the details and very patient. They are fast in processing the paper works and on a timely manner. A big help on my business. And i already recommended them to my family and friends.

      On Deck Capital, Inc.

      Date: 03/26/2025

      *****, thank you very much for taking the time to write. We're pleased that ***** was able to help you get the funds you needed for your business. Thank you for being a valued customer.

    • Michael Z

      Date: 03/21/2025

      Michael Z

      Date: 03/21/2025

      The process was very easy. The work for the customer is fully evaluating the offer. **********************, provided me with a $100,000 unsecured line of credit. The interest rate is on the higher side, but that is because it is unsecured. No origination fee, no draw fee and no annual fee.

      On Deck Capital, Inc.

      Date: 03/26/2025

      Thank you for taking the time to submit your review, *******. We are happy that OnDeck has been able to provide you with the financing that you need. If there's anything we can assist you with, please do not hesitate to reach out to our **************** team at **************.

    • Deborah C

      Date: 03/10/2025

      Deborah C

      Date: 03/10/2025

      We have used OnDeck for a business Credit Line for the past 2 years. The online portal is very easy to navigate and the withdraws are posted generally the next day, and payments are easily managed. I recommend OnDeck for small business cash flow needs.

      On Deck Capital, Inc.

      Date: 03/11/2025

      Hi *******, thanks very much for sharing your experience with us. We appreciate you choosing to work with OnDeck, and we wish you continued success.

    • Lisa B

      Date: 03/05/2025

      Lisa B

      Date: 03/05/2025

      Called and spoke with ******. He was very helpful and communicated clearly best of all he helped resolve the issue. We have had great luck with using Ondeck.

      On Deck Capital, Inc.

      Date: 03/11/2025

      ****, thank you very much for taking the time to write. We're pleased that ****** was able to help you get the funds you needed for your business. Thank you for being a valued customer.

    • Selwyn G

      Date: 03/04/2025

      Selwyn G

      Date: 03/04/2025

      Our experience with the folks at Ondeck has been very positive and professional. We would recommend their services without hesitation. However, one should remember that using a line of Credit is expensive (50%+) APR; one should use it only as an interim financing method and not a term loan.That being said, the experience with their website and their quick transfers of funding were amazingly simple and straightforward.

      On Deck Capital, Inc.

      Date: 03/11/2025

      Hi ******, happy to hear you had a positive and professional experience with us. Thank you for the review, and we wish you continued success.

    On Deck Capital, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.