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Business Profile

Financial Services

Ray Hill Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

This profile includes complaints for Ray Hill Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ray Hill Incorporated has 2 locations, listed below.

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    • Ray Hill Incorporated

      101 Avenue of the Americas Fl 8 New York, NY 10013-1905

    • Ray Hill Incorporated

      413 W 14th St Ste 200 Manhattan, NY 10014-1094

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** **** has been providing minor bookkeeping services, including payroll processing, for our company for the past couple of years at a rate of approximately $350 per month. However, last month, our account was overcharged by over $4,000.***** *******, representing the company, admitted via email that this was an error and assured us that the funds would be refunded. Despite this acknowledgment, several weeks have passed, and the refund has not been issued. Additionally, the company has been unresponsive to multiple follow-ups via email and phone.Due to the lack of resolution and communication, we are now exploring all available avenues, including legal action, to recover the funds. We hope this complaint will prompt action to resolve the matter swiftly and prevent similar issues for others.

      Customer Answer

      Date: 12/30/2024

      Better Business Bureau:

      At this time, I have not been contacted by Ray Hill Incorporated regarding complaint ID ********.

      Sincerely,

      **** *******

    Ray Hill Incorporated is NOT a BBB Accredited Business.

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