Reviews

Review Details

• Review fromJeff M

  Date: 05/05/2025

  1 star
  I was made to believe this subscription included medicine, after more digging I found that it was only for services I have not used yet but there is no way to cancel or ask for refund on their site and no actual way I have found to contact them. you just go round and round in the help section. Very deceptive advertising!

• Review fromjoseph s

  Date: 05/03/2025

  1 star
  Ro SPARKS is a fraud.They guaranteed there product to work in 15 minutes lasting 36 hours..I ordered it and tried it multiple times and nothing happened.I reached back out to ro SPARKS for a refund and they said after 8 days no refund bc they can't take it back according to the mystery dr *** prescribed *****'s a breach of contract, I also filed a complaint with ***, ***. I ALSO filed a lawsuit in Federal Court. Ro SPARKS is selling ********** SPARKS needs to be stopped there stealing your money. Every man *** has tried RO SPARKS To sue Ro SPARKS and get your money back.

• Review fromcheryl s

  Date: 04/28/2025

  4 stars
  Ive had a great experience so far. (3months) Since I use the Zepbound vials the prices are within my budget. The response from the care team is a bit slow but it seems to have improved. The best part is not dealing with unsupportive Drs who haven't educated themselves on how Glp1s work in the long term. Maybe Im having a great experience bc Im also in the medical profession and understand what is needed. The membership fee needs to come down but the tools all in one place are a huge plus.

• Review fromRyan G

  Date: 04/26/2025

  1 star
  DO NOT USE THIS SERVICE. Im currently in the process of disputing. The membership cost is described as nonrefundable if the medication is not acquired or approved after submission to medical professional occurs. I was not covered, and they recommended costly options to me that I couldnt afford. So I promptly canceled and requested a refund of the membership since I didnt receive a service. Of course they tell me that I no longer have access to the medications or doctor support but my membership fee is non refundable..? If I didnt receive a service then why would I not receive a refund? Im disputing it now with my credit card company. That seems very scammy. I wish I read this website before signing up with them.

• Review fromLaura M

  Date: 04/24/2025

  1 star
  Do not order from this company! I cancelled my membership and expected that I would no longer be received benefits and medication, so I should not be charged again. They still charged me the membership fee of $145.00 and would NOT reimbursement me. This company is a money hungry bunch of thieves. I even tried to go into my account and delete my payment method and it would not allow me to do so. Do not use them!

• Review fromErma G

  Date: 04/21/2025

  1 star
  Do not use RO for weight loss. They keep you on specific milligrams to keep you retuning then they dont charge what they say. Review your cards weekly in my opinion, I shouldve read more reviews ahead of the subscriptions.

• Review fromMeagan W

  Date: 04/20/2025

  1 star
  They bait you then take your money. They charge me $45 stating that they would have Wegovy which my doctor prescribed but it was going to be cheaper to go through them or at least thats what they made me think- they are very unethical and charged me to $45 for apparently a membership and not the medication which I couldve understood however, the only option they had was a compound (I cant do the compound) or I would have to pay $345 for a different medication and it still wasnt the medication that I had requested. So now its going to be that they want to keep the $45 for not even providing the service that they stated they could so now Im going to have to fight a dispute with my credit card company, which is the last thing I wanted to do they do not provide the services they state and they just bait you into starting a membership. They dont offer the actual medications. To me thats fraud and false advertising.

• Review fromKristal A

  Date: 04/19/2025

  1 star
  Honestly, I feel like 1 star is being extra generous, but hey. I recently signed up for Ro.Cos weight loss program, excited about their promise of *********** injections and what seemed like straightforward pricing. However, my experience has been nothing short of frustrating and misleading.Initially, I was led to believe that the membership required just a one-time fee. No one on the siteor in any of the communication I receivedclearly stated that there would be ongoing charges beyond that. I also understood that the *********** medication would cost $199/month after the first month, which I was prepared for. But once I was locked into the program, the actual charge turned out to be $245/month, with absolutely no transparency or heads-up about the price increase. I joined this program with trust and hope, and now I feel taken advantage of. I hope anyone who is thinking of going with ************************* comes here first before they end up with this crook company. I wish I had!!

• Review fromStephen F

  Date: 04/16/2025

  1 star
  RO quickly answers requests for new medicine and orders, immediately takes your money. Since they took the money $500 for Zepbound and shipped the product it never arrived. *** states they recalled the shipment without explanation to me and im sitting waiting for my medicine that will never arrive. They have not given my money back nor provided the product. Its been silence since I asked them for the medicine i paid for or a reimbursement of my money

• Review fromRobin p

  Date: 04/15/2025

  1 star
  Product is working. but the Care team is HORRIBLE. they have no idea what they are doing. when you send them an email, they may respond in 5-8 days or not at all. But they just repeat what they said before. I had set up my program to have the payment taken out on the day in which I started, the 18th. Worked great until this month. They took it out on the 10th. I have sent 8 emails to them to get this corrected this last one I got said they had no information on me. Even though I am on my 4th dose. You cannot call them, you can not get a supervisor to reach out to you, and you cannot get them to really read what you are asking them. Seems to just be a blow off. This is not how CS should be. Be advised, that you must pay 199$ a month membership fees - so that a doctor or PA can tell you if you can increase your dose.