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Business Profile

Internet Services

PeekYou LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for PeekYou LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PeekYou LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PeekYou LLC

      265 West 37th Street, Suite 610 New York, NY 10018-5737

    • PeekYou LLC

      PO Box 705 Ashburn, VA 20146-0705

    Customer Complaints Summary

    • 52 total complaints in the last 3 years.
    • 18 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/20/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** has my personal identifiable information including my photo (which was a PRIVATE Instagram account profile which I deleted several years ago) name, address, etc and never gave permission to this company to have it or advertise it. I I asked for my personal photo and information for immediate removal which it still has not been granted. I have already written them on June 12, 2023 (and followed up thereafter) to request that they remove my name and private information from their website immediately. I was shocked to find my information so readily available to the general public and without my consent. I have been a victim of stalking in the past and to see my information posted on their site I have never even heard of or visited myself is deeply concerning. They said someone from their company would get back to me and they still have not.

      Customer Answer

      Date: 07/17/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *********************************

    • Initial Complaint

      Date:06/20/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have reached out to PeekYou on several occasions: May 1, 2023, May 3, 2023, June 7, 2023 and again on June 16, 2023 to have my personal information removed from their website.I have followed the protocol on their website (this link to OPT OUT: *****************************************************************************), filled out the form, followed the instructions in the email that stated to "click on the link" to confirm my removal request, and my information has yet to be removed by PeekYou and no one has responded to my many emails.

      Customer Answer

      Date: 07/14/2023

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding PeekYou LLC has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      *****************************

    • Initial Complaint

      Date:05/30/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested my information to be removed about a week ago from PeekYou. However, if I do a ****** search for my name and city, the first result is PeekYou with my street name (the first address listed in the ****** description, see screenshot). I need my information removed from the metadata for this website.

    • Initial Complaint

      Date:02/21/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted the business multiple times requesting removal of my data, but I received no response. My info is still shared by them.

    • Initial Complaint

      Date:02/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have used the opt out process to ask to have data about myself removed from their website. They have a page ****************************************************** where they list my name and places I have lived. I have heard nothing from them since I've used their opt out web page. I used their opt out web page again and the page indicates that I've already used it and can't use it again. I can find no other was to contact them.

      Customer Answer

      Date: 03/09/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:01/18/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PeekYou has my Instagram account associated with my name and picture on their website with the link directly to it. I am being stalked by an old coworker and I am frightened. Peekyou is not taking my Instagram account along with my picture and the direct link down. Please help.

      Customer Answer

      Date: 02/16/2023

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding PeekYou LLC has been resolved. They contacted me. I let them know the link and screens hot to be removed, didn't hear back from them for almost a month; however, I check the page and what asked to be r embedded has been removed. 

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      *******************************

    • Initial Complaint

      Date:10/28/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business has my personal information such as name and address on the internet my concern is I want it taken down due to Identity Theft potential. Both my ******************************************************************************************************************** address as well as my ************************************************************************************************* addresses on this website I'm asking them to take it down immediately as not to seek legal action against them

      Customer Answer

      Date: 11/23/2022

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:10/14/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've asked many times to remove my information from their sites. I've submtited multiple requestes via their opt out form and no one ever responded. This is highly unacceptable. I request that you remove all my data immediately.****************************************** **************************************************** **************************************************** ****************************************************

    • Initial Complaint

      Date:10/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have asked PeekYou to remove my information from their website. Their form won't work to remove. I hace sent now 3 emails and nothing has been done.

      Customer Answer

      Date: 11/06/2022

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *******************************

    • Initial Complaint

      Date:09/22/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have submitted 8 request to have my record/ information deleted from your site because not only am I being stalked, this is a major privacy concern. Please delete all records for my name and aliases. You are putting lives at risk by not having a functioning process to easily remove data. Please help.

    PeekYou LLC is NOT a BBB Accredited Business.

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