ComplaintsforRateMyProfessors.com LLC
Internet Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 28, 2022 a review on ******************** appeared that incorrectly described grading tactics as harsh on certain assignments for a summer course the student allegedly took with me (the professor for the course). The reviewer also used derogatory language to describe me and aspects of the class (e.g. "terrible" and "atrocious"). This post violates the sites own guidelines and prohibitions as, according to their website, reviews must be honest, not posted in anger, and avoid name calling. I contacted ******************** pointing out that due to the organizational structure of course I in fact did not grade the assignments mentioned in the review (thus making it factually false) and that the language used to describe me was pejorative and tantamount to name calling (which is prohibited according to their own standards). They did not, however, take down the review.I am not a tenured professor who can simply disregard negative public pronouncements. These unverified negative reviews impact future student enrollments, which impact teachers without tenure like myself. My reputation matters to me and I work hard to maintain it by being fair, accessible, and responsive to student needs. I know that not every student is going to have a positive experiencethat is just realitybut this website verges on the irresponsible by allowing factually untrue statements and derogatory comments against teachers who have simply done their job (and often done it well). This is already a demanding profession, especially these past two years. I cannot think of another profession that requires as much and pays as little, and on top of that receives anonymous public criticism. Publicly sharing one's experiences and opinions is one thing, but making factually untrue and prejudicial remarks about overworked and underpaid teachers is quite something else.Customer response
07/25/2022
Better Business Bureau:
At this time, I have not been contacted by ******************** LLC regarding complaint ID ********.
Sincerely,
***************************Initial Complaint
06/03/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Upon ****** search, I realized that there were comments about me in ratemyprofessor.com. These comments are false and misleading.I believe they were written by a colleague that has been reprimanded for harassing me at work, and not a student. I can tell by the way the comments are written.I have tried contacting the website about the issue and they refuse to delete the profile and comments, even though they violate their own terms and conditions.This website should be sued and permanently shut down. Not only is the website unethical, it has the potential to ruin careers, with false and misleading comments.Please help me get my profile deleted. It is located here:https://www.ratemyprofessors.com/ShowRatings.jsp?tid=2668075Initial Complaint
05/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have had my profile on RatemyProfessor for 13 years. Until last week I had only one negative comment. All of a sudden on the 5th of May, I received 4 negative comments. It is very clear that this was a targeted action. One of the comments lists a course that the last time I taught was 8 years ago, another one was at least 6 years ago. The system is being used to defame individuals. More importantly, my personally identifiable information is being used without my consent. If they don't address these abusive actions, I want my profile to be permanently removed from the system.Customer response
06/11/2022
Better Business Bureau:
At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.
Sincerely,
*********************Initial Complaint
04/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hi,I was notified by a student that another student has been harassing me posting a false review on rate my professor. I have never been a full professor at the ***************************. I taught one class an adjunct only. My title is not professor as I do not have a Ph.D. I am masters student working on a Ph.D therefore I am not a professor and the rating is false. I am not listed nor have I even been listed as a professor or full time faculty for the ***************************. I would like the negative review to be taken down and all reviews regarding me to be removed from the website. I am not professor and do not hold the title of a Ph.D.Initial Complaint
04/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
This business/website "Rate My Professors" (*********************************) has not removed libelous, antisemitic and defamatory "complaints" about my work. They claim to offer professors an ability to "flag" and report inaccurate reviews that violate the site guidelines, yet I am unable to register a complaint. This is personally damaging to me. I expect RMP to remove these defamatory reviews that violate their website guidelines and restore the ability of faculty to "flag" inflammatory reviews.Initial Complaint
03/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I contacted RMP in order to have two false reviews removed. Not only do they personally attack me and display clear gender bias, but they are dishonest and incorrect. The email that I received from RMP customer support was not helpful and stated that they are not fact finders. But, their first guideline (which they referenced) said to be honest. Students often write these reviews to attack professors, and we are not able to remove ourselves from this platform. So, the least RMP could do is to apply their own guidelines.Initial Complaint
03/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The site has specific site guidelines that prevent people from posting comments that:The comment is or is likely to be libelous, defamatory, indecent, ethnically offensive, harmful, harassing, intimidating, hateful, objectionable, discriminatory, or abusive, discourages or is likely to discourage any person, he following posts were flagged but not removed even though they violate all policies and endanger my teaching career:****** *** ***** **** ** *** **** *** ***** **** **** ********** ****** *** **** ** ********** **** **** * **** ***** ** ** **** **** ****** * ******* **** ***** *** ***** *** * ********* ***** ******** **** ** ** *** ** *** ****** ** ***** *** **** ** ********** ********* ***** ** ***** ** *** *** ** **** * ***** **** * ********* ********** ****** ** *** **** ****************** *** **** **** **** ********* ***** ************* ***** ******* ** ******* *** **** *** *** ***** **** *** *** * ***** *** * ****** ******** *** ***** * ******** ** *** *********** *** **** ** *** ** ** *** *** *** ******* *** **** ****** ****** ****** *** ********* ******** ****** *** **** **** *** *** ***** *** ** *** *********** *** **** **** **** ******* ********* ****** ******* *** ***** **** * ***** ** *** **** ******** *** *********** *** ** ***** *** *** ****** *** **** **** *********** **** ** ******** ** ***** **** ***** ******* *** **** ******** ** ****** ********** *** **** *** * ***** *** *** ** * ***** ***** ** **** **** *** ********* **** **** *** ** ******* *** **** ******** ** * ******** * ******* *** ** ********** ******* *** ***** ***** *** *** ******** ******** **** ****** ** ******* *** **** ** ***** *** ***** ***** *** ***** ************ ******* *** **** * *** *** ********* *** ******** *** ***** ** *** **** ** *** ****** **** ** **** **** *** *******Initial Complaint
02/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have contacted RateMyProfessors in the past regarding defamatory reviews from students who use their platform to retaliate against instructors when they are penalized for issues of academic misconduct. There are also students who falsify information about their grade and their experience and use the platform to demoralize the instructor. The bigger issue is that these students have now become online bullies. I receive emails from them, with threatening messages and I cannot trace the sender. I know that aspect is beyond the control of RateMyProfessors but this targeted behavior is getting worse. These students continue to use your platform to target me because they can make malicious posts and it will not be verified. The sad part is that I cannot disclose any information about them since that would violate FERPA. This online trolling behavior is getting worse. It's now at a point where this is affecting my mental health and well-being. Please help.Customer response
04/07/2022
Better Business Bureau:
At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.
Sincerely,
*****************************Initial Complaint
02/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I am an adjunct at ************************** and am in the process of interviewing for a full time job. I looked at my reviews on Rate My Professor ***** because unfortunately, admin will also look at these, even though we have verified and actual reviews collected by the college after each course finishes. I noted a negative review that is clearly not about me: it mentions a class I don't teach and a medium I don't teach in. I flagged the review and let RMP know the review was an error (meant for another teacher?) as it described a class I don't teach. Within minutes, the review was "cleared," so even though it is clearly NOT ABOUT ME, it's okay. I also sent RMP an email, asking them to look again, because again: the review is NOT ABOUT ME but could impact my ability to get a full time job. All I get is robot emails telling me to be patient. Every second that review sits there, it endangers my future. The site says the terms of use exclude:is or is likely to be libelous, defamatory, indecent, vulgar or obscene, pornographic, sexually explicit or sexually suggestive, racially, culturally, or ethnically offensive, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, or abusive, or which may or may appear to impersonate anyone else;This is libelous and defamatory, as it is attributed to me, but not about me. It is harmful, because it will impact my ability to work for this college. it is objectionable, because it describes a person teaching a class I don't teach, and teaching in a medium I don't use. I ask that RMP take this post down.Customer response
02/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. Rate My professor took down the rating that was obviously being attributed to someone else since it was about a class that I don't teach and brought up methodologies I don't use. I appreciate them taking down an obviously erroneous review. It did take almost 10 days but I am satisfied.
Sincerely,
*********************Initial Complaint
01/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
A disgruntled student posted an unsubstantiated review that slanders my character both personally and professionally. The website refuses to justify the claims or remove the review. I was told to "flag it" however there is no feature to do that. The student alleges abuse which is a false and serious allegation.************************************************************Customer response
03/06/2022
Better Business Bureau:
At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.
Sincerely,
*********************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
48 total complaints in the last 3 years.
9 complaints closed in the last 12 months.