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MRI-Simmons
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.96

Average of 28 Customer Reviews

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Review Details

  • Yves T

    Date: 08/29/2023

    Received $2 in mail with website address to complete a survey to get a $25 amazon gift card. I did it and got my amazon gift card on the spot Will get an extra $20 in the mail Thank you

  • F Jones J

    Date: 08/24/2023

    F Jones J

    Date: 08/24/2023

    They rushed me to complete the survey (about 100 pages of closely typed questions, then they dragged their feet to email the promised $60 gift card. Still haven't gotten it.I won't be spending my time doing this again.

    MRI-Simmons

    Date: 08/29/2023

    After doing some research on our end, we see you inquired about your questionnaire booklet reward on 8/23. At the time, we had not yet received your completed booklet and informed you of the standard wait time (up to two weeks from the return date). We received your completed questionnaire on 8/25 and sent your incentive email that same day to the email address you entered in the survey. We also resent your reward email again just now via our Help desk system. Please check your email account and confirm that you have now received your Amazon eGift Card code. Thank you again for your participation in our survey!

  • Sarah N

    Date: 07/31/2023

    Sarah N

    Date: 07/31/2023

    sent away my booklet, its been about 5 days and havent received any email!

    MRI-Simmons

    Date: 08/02/2023

    Good afternoon. After doing some research on our end, we see our Help Desk team received your email on 7/29 inquiring about the $100 ****** eGift card code reward for completing the questionnaire booklet. That same day we responded advising you to wait at least two weeks for us to receive your completed booklet since delays can be expected in the postal service. We received your completed booklet on 8/1 and sent your incentive email that same day. We also just manually resent your reward code via our Help desk system. Please check your email account and confirm that you have now received your ****** eGift Card code. Thank you again for your participation in our survey.

  • Cheryl G

    Date: 07/25/2023

    The surveys were rather lengthy and at times difficult to follow. The company did exactly what they said they would do and in a very acceptable time frame.

  • Alan P

    Date: 07/04/2023

    Alan P

    Date: 07/04/2023

    I did the survey with a promise of a ****** card code and its been 5 days and nothing I emailed their support and i just get automated responses saying they will get back to me.

    MRI-Simmons

    Date: 07/06/2023

    After doing some research on our end, we see our Help Desk team received your email on 6/30 inquiring about your missing online survey reward. That same day, we responded to your email and resent your online survey reward. We were later notified you did not receive the incentive email after our resend attempt so we manually provided your reward code in the email thread on 7/5. We see you replied to our manual resend and confirmed receipt of your ****** eGift Card code on 7/5. Please feel free to reach back out to us if you have any further questions or concerns. Thank you again for your participation in our survey.

  • Jessi W

    Date: 06/30/2023

    Jessi W

    Date: 06/30/2023

    Received a piece of mail with $1 in it and a promise of a $40 ****** gift card. After the survey my wife filled it out and put my email and phone number and we haven't received a rewards email for completing the survey or our $40 giftcard

    MRI-Simmons

    Date: 07/06/2023

    After doing some research on our end, we see our Help Desk team received your email on 6/29 inquiring when you would receive your $40 ****** eGift card code reward for completing the online survey. On 6/30, we responded to your email and manually provided your reward code in the email thread. We see you replied to our manual resend and confirmed receipt of your ****** eGift Card code on 6/30. Please feel free to reach back out to us if you have any further questions or concerns. Thank you again for your participation in our survey.

  • Richard K

    Date: 06/29/2023

    Richard K

    Date: 06/29/2023

    I did their survey. I was promised a $40 ****** reward as compensation. Of course, I never received an email with the code. Phone number will say that all lines are busy. Their email responses are automated saying that it was resent with the usual spam folder BS. What a terrible experience. Watch for the response here, it will be the same lies.

    MRI-Simmons

    Date: 07/06/2023

    After doing some research on our end, we see our Help Desk team received your voicemail and email on 6/28 inquiring about the $40 ****** eGift card code reward for completing the online survey. That same day we responded to your email and manually provided your reward code in the email thread. We also just manually resent the reward code via our Help desk system today 7/6. Please check your email account and confirm that you have now received your ****** eGift Card code. Thank you again for your participation in our survey.

  • Leah A

    Date: 06/29/2023

    Leah A

    Date: 06/29/2023

    Received letter with $1 requesting I do a survey and would receive $40 ****** gift card. Completed survey and havent received gift card in my email. I knew better, but had free time and said what the ****. I hope my completed survey help your company in some positive way! ?? No big deal, but I do hope this review saves the next persons time who thinking they will receive anything in return for their time.

    MRI-Simmons

    Date: 08/16/2023

    After doing some research on our end, we see we received your completed online survey on 6/29 and sent your incentive email that same day to the email address you entered in the survey. We also resent your reward email on 7/10 and again just now via our Help desk system. Please check your email account and confirm that you have now received your Amazon eGift Card code. Thank you again for your participation in our survey.

  • Clay W

    Date: 06/27/2023

    Clay W

    Date: 06/27/2023

    I got this survey request in the mail with $1. Filled out the survey online with the promise of a $25 ****** gift card code being emailed to me. Never received an email from them, even checked my spam, not there.

    MRI-Simmons

    Date: 06/28/2023

    Our apologies for your negative experience. After doing some research on our end, we see our Help Desk team received your email on 6/27 inquiring about the $25 ****** eGift card code reward for completing the online survey. That same day we responded asking you to confirm your email address entered in the survey so we can resend the reward. We just manually resent the reward code via our Help desk system. Please check your email account and confirm that you have now received your ****** eGift Card code. Thank you again for your participation in our survey.

  • Bla S

    Date: 05/26/2023

    Bla S

    Date: 05/26/2023

    Survey is too long. One in person then you have to do an online questionnaire. And I never got the $25 cash they promised for complete the online. Never again.

    MRI-Simmons

    Date: 05/30/2023

    After doing some research on our end, we see our Help Desk team received your email on 5/24 inquiring about the $25 cash reward for completing the online survey. That same day we placed an order to have the $25 cash mailed to your household. We are currently awaiting a tracking number and will be sure to provide it to you once it becomes available. In addition, we advise you to be on the lookout for another cash opportunity that will be coming in the mail within the upcoming week. We apologize for the inconvenience and thank you for your valuable participation in our survey!

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