Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          DistroKid has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • DistroKid

              34 3rd Ave # 183 New York, NY 10003-5504

            Business ProfileDistroKid

            Music Distribution Companies

            Contact Information

            34 3rd Ave # 183

            New York, NY 10003-5504

            Visit Website
            (415) 763-8213

            Customer Reviews

            1.36/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            105 complaints closed in last 3 years

            66 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            34 3rd Ave # 183, New York, NY 10003-5504
            BBB File Opened:
            4/23/2020
            Years in Business:
            8
            Business Started:
            7/8/2016
            Business Incorporated:
            9/12/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Kid Distro Holdings, LLC
            Business Management
            • Mr. Philip Kaplan, Founder
            Contact Information

            Principal

            • Mr. Philip Kaplan, Founder

            Customer Contact

            • Mr. Philip Kaplan, Founder
            Read More Business Details and See Alerts

            Customer Complaints

            105 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            around early February this year, the particular charge is the 6th, I signed up for Distrokid, paid for a yearly payment plan for them to have all my music/albums submitted to streaming services and online retailers. they offer a perk called "Leave a Legacy" for an additional optional charge if you wish to do that to keep your music up "indefinitely" so for the first album I submitted, I paid this.back in May now, I'm unsure of what exact date, all my stuff was just gone, all the albums, EPs, singles and everything without any reason, took me a while to get any response and it was just very vague claiming they couldn't tell me more and can't be involved any further regardless of the yearly payment plan, I specifically paid the extra $50 for my album to stay up no matter what and they've removed all my stuff, I paid for 1 cover license from them too, I sent multiple refund requests but they seem to be ignoring as it's been nearly 2 weeks, I have tried reaching out to them on social media pages as well and same results
            Read More
            Read 104 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alexandra A

            05/13/2024

            In simple terms, they stole my money.There is NO way to contact them.A 'customer service' will continue to say you've got a ticket number to talk to customer service which apparently does not exist.I'm out money and there appears to be no help.
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.