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Find a Location

Thinkful, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThinkful, Inc.

    Online Education

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    132 W 31st St Fl 12, New York, NY 10001-3436
    BBB File Opened:
    3/22/2018
    Years in Business:
    11
    Business Started:
    12/1/2012
    Business Incorporated:
    12/11/2012
    Type of Entity:
    Corporation
    Business Management
    • Mr. Darrell Silver, CEO
    Contact Information

    Principal

    • Mr. Darrell Silver, CEO

    Customer Contact

    • Mr. Darrell Silver, CEO

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    This is my second complaint. I am writing to express my deep disappointment and frustration with the response received regarding the ongoing dispute regarding my enrollment in the Thinkful software engineering program. It is evident that there has been a significant misunderstanding or oversight on your part, as your response fails to address the serious issues I have raised.Despite my detailed explanation of the numerous breaches of contract and failures on the part of Thinkful to provide the promised services, your response continues to assert Thinkful's rights without acknowledging the validity of my claims. This dismissive attitude is unacceptable and further compounds the distress I have experienced throughout this ordeal.I want to emphasize that this is not a matter of asserting rights, but rather seeking accountability for the harm inflicted upon me as a result of Thinkful's actions. Your failure to acknowledge and address the issues raised in my previous communication only reinforces my belief that my concerns are not being taken seriously.I implore you to reconsider your stance and engage in a meaningful dialogue to address the substantive issues at hand. Ignoring the valid concerns of a paying customer is not only unethical but also detrimental to your reputation and credibility as an institution.I urge you to prioritize this matter and provide a comprehensive response that demonstrates a genuine commitment to resolving the issues raised. Anything less would be a disservice to both myself and the integrity of your organization.I expect to receive a prompt and substantive response that reflects the seriousness of this situation. Failure to do so will leave me with no choice but to pursue further action to seek redress for the injustices I have endured.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jayme G

    1 star

    02/12/2024

    Wasted a lot of time with them and they never helped me secure a job or complete the final projects, when I was in a state of disarray they failed to help me maintain composure and instead of canceling their agreement with me, they completely failed to live up to their word, "You will find a job in one year or your money back." Well now my credit report is shot because unethical companies are allowed to view consumer data and make personal decisions with it. The lender forwarder my bill to a debt collector then another debt collector, but Thinkful still exists unscathed. Their companies is about raising personal revenue and reducing their costs, which also means they exploit people to make them go through unnecessary steps and processes, like NOT FULFILLING THEIR WORD AND NOT PAYING BACK THEIR OWN DEBT, EVEN THOUGH THE AGENCY YOU FILE THE LOAN WITH, ASCENSION, IS THEIR PARTNER.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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