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Business Profile

Online Retailer

Adore Me, Inc.

Headquarters

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853 Customer Reviews

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  • Review from Jana R

    1 star

    02/20/2025

    Less stars if possible. This company is a scam. I made an order and was ensure it would arrive in 2-3 days. It has been close to a month now and still no item. They have a policy that will not allow them to refund the item I have not received after multiple emails between them and I due to no item. They do not deserve an A rating.
  • Review from Tiffany T

    1 star

    02/19/2025

    This company sucks!!!! They scam you and take your money by signing you up for a VIP membership without your consent. They charge you $40 a month without you even knowing and when you try to email or call them to get refunds on all the months they charged they don't answer. Never buy from them.
  • Review from Kaitlyn H

    1 star

    02/19/2025

    I would give this zero stars if I could. I will scream this from the tallest building DO NOT BUY FROM HERE! Youll pay priority shipping, then it wont ship for 2 whole weeks. Then when it finally does its lost. you then have to wait 14 days after adore me sends to to a completely different warehouse for them to make it official its lost for them to do anything about it. I ordered my item the end of January and its almost the end of February with ZERO update on my item. The worst customer service, the worst shipping. DO NOT DO IT!
  • Review from April R

    1 star

    02/19/2025

    So adore me pretty much stole from me. I placed an order on February 1st and was told I would get it before *********** Day. I am now five days after *********** day and my order is still not even processed. I called and asked for a refund and to cancel the order and I was told they couldn't do that..
  • Review from Cari P

    1 star

    02/12/2025

    Advertised delivery in less than a week. I ordered ******************************************** processing. I called twice and emailed them with no resolution in sight. They seem to have no idea what is happening yet have no solution to offer. I had ordered well in advance for a specific event and they really let me down because I wont have my order in time. Beware of their dishonest business practices.
  • Review from Nelson T

    1 star

    02/10/2025

    Does not ship as advertised. Claim 1 to 2 days for shipping, eight days later order has still not shipped. Claim 3 to 5 business days for shipment, so this birthday gift will not be here in time
  • Review from Sarah S

    5 stars

    02/08/2025

    Delivery was timely and items arrived in good condition. Will order in future
  • Review from Rebecca S

    4 stars

    02/06/2025

    Exchange was very easy. There was a delay due to the holidays. Overall easy to use service.
  • Review from Stacy M

    5 stars

    02/06/2025

    Love everything Ive received from you! Great fit, quality and selection.
  • Review from Lisa A

    5 stars

    02/06/2025

    Love their stuff. Always good options fits well and very comfy

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