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Business Profile

Online Retailer

all-usermanuals.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromKelly J

    Date: 08/30/2024

    1 star
    Over charged from the original amount. never received manual, and incorrect phone# listed on banking transaction. have contacted bank to cancel order as possible fraud!
  • Review fromGerald K

    Date: 09/26/2023

    1 star
    Ordered a manual before7am, At7am received e-mail from them that They received my order.At 9:00am I replied to that e-mail to cancel my order. That should have been that.However, at 9:44PM that day they sent me the manual anyway. now they want me to pay for it. I question them several time through e-mail and they refuse to honor the cancel requests some 12+ hours before.
  • Review fromDave P

    Date: 08/11/2023

    1 star
    Scam Scam Scam This is criminal activity. They sell you manuals they don't have try to keep your money and never answer emails
  • Review fromDaniel R

    Date: 06/16/2023

    1 star
    Nothing but a scam. They asked for $9.99 but charged $20 to my credit card and I got nothing for it.
  • Review fromShelley H

    Date: 01/30/2023

    1 star
    I tried to order an instruction manual from this company. They emailed me shortly after I placed the order that they could not find it. Three days later they finalized the order and charged my credit card $12.49. I complained to them and they said they would refund me in **** business days. It has now been a month and still no refund. I'm in the process of complaining to them again, but I suspect it is a lost cause. I haven't worked in over 10 years and every single dollar is important to me. Please do something to warn other consumers of this company. Thanks and God Bless.
  • Review fromjack v.

    Date: 10/07/2022

    1 star
    i paid all-usermanuals.com and they double charged me $ ***** this was taken out of my account one right after the other. i have tried to get through to contact them but you cannot navigate their website

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