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Business Profile

Online Retailer

Blidz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 91 total complaints in the last 3 years.
  • 82 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Their website signed me up for a subscription without my even knowing this was happening, now I get charged. Their website seems to be purposely setup to not be able to navigate, but solely to get your money. I don't even know how they got my payment credentials . I tried to buy some chocolate, and this is what happens. BTW, your phone number has no ************* account, **************************** There are online instructions on how to cancel. What is shown as the app is not what I have on my app, so can't cancel. I found their email, and the ** summary is that there are many more refund requests lately than normal.

    Customer Answer

    Date: 04/26/2025

    Better Business Bureau:

    At this time, I have not been contacted by Blidz regarding complaint ID ********.

    Sincerely,

    ******* **********

  • Initial Complaint

    Date:04/01/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is stealing money from my cashapp account and I can't get anyone to answer or to give it back!

    Customer Answer

    Date: 04/26/2025

    Better Business Bureau:

    At this time, I have not been contacted by Blidz regarding complaint ID ********.

    Sincerely,

    **** ******

  • Initial Complaint

    Date:03/22/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company Blidzv keep trying to take ***** out of my cash app and I never signed up for anything all I did was downloaded the app its definitely a scam

  • Initial Complaint

    Date:03/14/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $17.99 by this app that is a total scam. I did not give my permission in any way shape or form to charge me $17.99. I am furious.

  • Initial Complaint

    Date:03/11/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2-28-2025 Blidz Took $***** Out Of My Bank Account ..********************** Has A Membership Program That Is ***** A Month.. I Did Have A Blidz Account, But That Was 9 Months Ago Or Longer. When I First Got My Blidz Account I Had A Free 3 Day Trial & Then They Charge Your Card $***** A Month. This $***** Charge Was All Of A Sudden Out Of The Blue.If I Did Have A Blidz Account, WHICH I DONT Where Is Januarys $***** ******************* & November... I Have Sent Them Several E-Mails To Talk To Them, Nobody Has E-Mailed Me Back... I Called The # That They Have & No One Answers..What They Did Is Unexceptable & It Isn't Right. All I Want Is My $***** Back In My Bank Account ....Can You Please Help Me.. Thank You For Your ******** Hope You Have A Blessed Day ....

  • Initial Complaint

    Date:03/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They keep taking out their reoccurring amount every month.After I have canceled it last couple months and it still keeps coming out. And then tell me that it wasn't canceled. When I had canceled it first month that I had it, they make it very difficult to do.

    Customer Answer

    Date: 04/04/2025

    Better Business Bureau:

    At this time, I have not been contacted by Blidz regarding complaint ID ********.

    Sincerely,

    ******* *********

  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started to sign up for this service but then I realized it was a monthly fee service so I stopped and never agreed to pay for the service, but the next day they took the $17.99. I just want my money back. Also I have tried every recourse they make available to get them to refund my money but none of them work, their phone rings and rings and then it goes to a busy signal, I only get robo answers to emails, and no human ever goes on chat so I have no way to get them to respond.

  • Initial Complaint

    Date:03/06/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I inquired on the site and was instantly downloaded all my banking and money apps. I requested it cancel my information and close the account. I then wrote numerous emails asking to be removed. Canceled and blocked payment method, worked for 2 weeks then on Sunday 8:30 pm it tried billing again and was blocked but within 15 minutes it again tried collecting for a monthly membership I never agreed to nor would I want and it successfully collected my money. Again today I emailed customer service and after understanding I don't wa the their services, I'm directed to download this again and follow the examples. What a sucker am I? I did download and it doesn't go anywhere except to my new banking account card. Grabbed my debit card info and I then went to complete details of what and how I can cancel/close it. Now customer service says they can't help I have to download the app. I tell them of the policy rules saying yes customer service can close the account. I only want my information deleted and membership Canceled. Please help

    Customer Answer

    Date: 04/02/2025

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Blidz has been resolved.


    Sincerely,

    ** * *****

  • Initial Complaint

    Date:03/03/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Since December of 2024 I have have received 10 different notifications for my debit card that Blidz has tried to withdrawal $17.99 each time. I signed up for their week trial which was supposed to be free they automatically started trying to charge me I tried to cancel the free week trial they told me I need to do it from within the app the part of my app that they told me I could cancel it does not exist there is no way to cancel it from within my app I've tried multiple times they will not cancel it I do not want it even when I log into the app it tells me I do not have an account with them but they still keep trying to charge me $17.99 I have gone as far as blocking them on my debit card and they still keep trying They tried January 8th and then not again until today March 3rd right there should show that I do not have an account with them this is absolutely ridiculous this is been going on since December if not earlier

  • Initial Complaint

    Date:03/01/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This Is and unauthorized withdraw from my account and have sent numerous emails to stop it and it has not stop are either file a lawsuit against the BBB for alowing this to happen

Blidz is NOT a BBB Accredited Business.

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