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Business Profile

Parking Facilities

Quik Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Complaints

This profile includes complaints for Quik Park's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quik Park has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Quik Park

      247 West 37th Street, 6th Floor New York, NY 10018

    • Quik Park

      1114 First Avenue New York, NY 10021

    • Quik Park

      425 East 61st Street New York, NY 10021

    • Quik Park

      160 East 88th Street New York, NY 10128

    • Quik Park

      315 E 102nd Street New York, NY 10029

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a monthly account to park my car at this garage. The garage is owned and operated by Icon Parking Systems under the name of the *** listed above. I am currently in the middle of a ******************************** the monthly price. Despite my contract with the garage, I was notified that a $10 account maintenance fee will be added to all monthly account holders starting in October. When I asked via email to Icon Parking customer service how they could charge an additional fee not disclosed in the contract they responded: "...there's no provision in your agreement that prohibits us from imposing additional fees." This is ridiculous reasoning as the contract doesn't specifically prohibit an infinite number of things...perhaps I'm just supposed to be fortunate they didn't choose an exorbitant fee.

    • Initial Complaint

      Date:05/30/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently traveled to *** (where I grew up) with my family to do some sight seeing and my brother in-law booked a spot for two night via Spothero ay a World Wide Garage at ******************************* We paid $125.56. When we returned to retrieve our vehicle the cashier asked me to pay with my credit card and I made a mistake and swiped. I was not sure if we had already paid and the CC we used to book the spot was just for the reservation, etc... When my family arrived 10 seconds later I realized my mistake and asked for a refund. The cashier and their manager were extremely rude and basically told me that I screwed up and they would not be refunding my money. When I called the credit card company to challenge the charge they threated to hold my car until we called the police then they relented. I will be writing to the city of ******** and the ownership group as well. This appears to be a scam they run on tourists. I want a full refund for the $180 I paid on May 14th and I have all the documentation to show that they double charged us.

    • Initial Complaint

      Date:02/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried to park today 02/14/2024 at 10:40 and the attendant came straight to me with such attitude shouting that i should go back outside and scrape off the 2 inch of snow i had on the car.It took me few seconds to understand what he wanted, was kind of eerie to do that early in the morning. Imagine if was my daughter trying to park there and be treated like that That is unacceptable since we spend a great deal of money in their filthy parking lots.I hope someone reads this and fires that attendant.

    Quik Park is NOT a BBB Accredited Business.

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