Business ProfileforPumpkin Insurance Services

Pumpkin insurance is a scam. Filed six claims and all were rejected. Pay $97 a month for nothing. Call them up and they told me I'd have to pay a Year's pay to get out of pumpkin insurance would definitely like something or someone to look into this.

Thanks for your feedback, ****. Keep in mind that to receive reimbursement, you must first meet your chosen deductible in eligible claims. We definitely understand it can be frustrating when a claim is not approved. Like most providers, we do not provide coverage for pre-existing conditions. This means that if something occurs, or was showing signs or symptoms prior to enrollment or during the waiting period, it would not be eligible for coverage. This includes conditions that are related to, secondary, or resultant from a pre-existing condition. Once a claim is filed, it is then processed by a Pumpkin claims team member, all of which have a veterinary medical background. Our claims team uses medical records and documentation provided by your veterinarian in order to determine coverage eligibility. Keep in mind that while we may not be able to offer coverage for pre-existing issues, new unrelated accidents or illnesses may be eligible for coverage. Additionally, if you added the Preventive Essentials Plan but cancel your plan prior to the end of the 12 months, you may owe an outstanding balance equal to benefits received minus payments made towards the plan, as outlined in the customer agreement. If you need any further assistance, you can reach our care team by phone or chat during business hours, or email us anytime.