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          Ollie Pets Inc. has 1 locations, listed below.

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            Business ProfileOllie Pets Inc.

            Pet Supplies

            Contact Information

            164 W 25th St Fl 10

            New York, NY 10001

            Visit Website
            (844) 886-5543

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            164 W 25th St Fl 10, New York, NY 10001
            BBB File Opened:
            2/26/2018
            Business Management
            • Gabby Slome, Co-Founder
            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I signed up for Ollie and the box was about $35 for a starter box. I then clicked hold on account because it attempted to charge me quickly and my dog had not even fully tried food to make sure there were no complications. On 10/8 I attempted to cancel box, however Ollie website is hard to navigate and according to them I clicked ship ASAP but then also hit cancel right after. I sent email and text regarding this and because they were closed on a Sunday they didnt get back to me. I called at 9:24am the next day and according to them they open at 9am and had already loaded the food on food truck and had not read my email or text. I requested an immediate refund and they denied me. I was charged $274!! For dog food which isnt clearly spelled out on their site.
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Michael A

            07/13/2024

            I think their commercials are in bad taste!!! who would put a commercial where a dog burps. HOW GROSS CAN YOU GET!!!! And that song HAS GOT TO GO!!!! WHO WRITES YOUR Commercials ? A five year old??
            Read 1 More Customer Review

            Local BBB

            BBB Serving Metropolitan New York

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