37 Customer Reviews
- Date
- Highest Rating
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Review from Norma P
1 star06/08/2024
WARNING: ****************** If I could give negative points, I would! After taking an online survey, I was offered $2 magazine subscriptions as a thank you. Two months later I got an unauthorized $100 charge for magazines. Its impossible to contact anyone. Steer clear of these shysters.Review from Rachel R
1 star06/03/2024
I ordered HGTV Magazine (Hearst Publications) from a youth magazine fundraiser in the fall of 2018. I received one, maybe two copies. Recently I saw that I had been charged a renewal fee and contacted the magazine about getting a refund for the new charges and for the magazines that I never received. They refunded me the new charges but insisted that I received the magazines and gave me the run around about getting refunds from prior years. They were unwilling to give me phone number for the refund department and told me that there was no way for me to follow up with my complaint or dispute. If I could give negative stars I would. I would hire a lawyer for the $300 they stole from me but it isn't financially worth it. Don't do it. Don't order from any Hearst Publications-- they are crooks. I would give negative stars if that was an option.Review from carl c
1 star05/21/2024
Hearst Digital engages in Auto deduction for unknown or unrecognized services. No waring about upcoming debit. Difficult to unsubscribe. Not exactly fraud, but it feels the same.Review from JP N
1 star05/18/2024
Negative stars from me. I have gotten multiple mail and email payment due invoices for the print HGTV Magazine I didn't order. I'm a librarian, and also have a free Flipster account that my library taxes covers. I certainly don't need a personal print copy for my home. It's a borderline harassment tactic to ****** you to pay for something you didn't order. So I called their customer service and they cancelled the "continuous service" (their name for it) account I had (which I didn't), and to ignore any future invoices (why would I get future invoices if they canceled my account?).Review from Natalie A
1 star03/06/2024
Paid for a subscription to HGTV magazine and am not receiving the magazine. This happened last time I subscribed- magazines hardly ever came until the end of the subscription when they wanted me to renew. Well. I have learned my ****** now not to deal with this disreputable company!Review from William D
1 star02/23/2024
NEGATIVE **** STARS!!!! I canceled my Food Network subscription January 3, **** - well before the required date and they emailed an acknowledgment. On February 20, **** they charged my credit card $18.50 for new subscription. I complained, I forwarded the cancel email to them from 1/3/24 and their acknowledged reply. They gave a complete runaround. Can't find the subscription name, subscription address, account number, email address - they can't find anything even though I gave them everything they requested. I ALSO DEMANDED A REFUND!1/23/24 Their response: Although you requested we cancel your subscription, your account is paid in full for future copies. Service will continue until your expiration date of June/July ****.Buyer beware when you try to cancel your subscription!!!! WORST CUSTOMER SERVICE! Now to challenge with the credit card company. I gave them a chance.Review from Martha T
1 star01/22/2024
Friendly bots.Claiming a magazine subscription and charging my credit card for same. Unable to speak to a live person. Transferred to a myriad of phone numbers with lousy synthetic jazz. No opportunity to obtain customer information.Review from Kristie J
1 star11/29/2023
This company is trying to charge me for a membership I didnt apply for and have never heard of and to top it off when I try to call them they end the call sending me to a website that has no ability to contact them. Then the two emails I sent to tell them to cancel my membership that I didnt enroll in that keeps coming into my account is ignored. *** is happening and the BBB is ignoring it too. Lovely. America. Complete **** One star because it wont let me leave zeroReview from Dvora B
1 star10/23/2023
This is THE WORST marketing company. They did not deliver and only continued to charge our card on file even after termination. Be careful and do NOT trust them they are scammers.Review from Mark S
1 star10/10/2023
HGTV magazine customer service link is not working, you cannot cancel magazine subscription. I didn't want it and they charged me $35. There is no way to stop this or get a refund. Someone help!
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